Alal Uddin
Dubai ,United Arab Emirates
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
Work History
Store Associate
Babyshop,A Branch of landmark group
Dubai , United Arab Emirates
04.2023 - Current
- Delivered exceptional customer service by assisting customers with product selection, addressing inquiries, and resolving issues in a timely manner.
- Consistently met and exceeded monthly sales targets by identifying customer needs, recommending products, and executing upselling strategies.
- Ensured optimal store presentation by maintaining visual merchandising standards and organizing products in line with company guidelines.
- Processed customer transactions, returns, and exchanges with accuracy and efficiency, maintaining a high level of professionalism.
- Collaborated with team members to achieve store goals, providing support in daily operational activities such as stock replenishment, opening, and closing procedures.
- Assisted in inventory management, including conducting stocktakes, managing product replenishment, and ensuring stock availability.
Education
Certificate of Higher Education - Science Education
Milestone college
Dhaka06.2021
Skills
- Sales and Customer Service: Proven ability to drive sales and ensure customer satisfaction
- Sales Expertise: Proven track record of exceeding sales targets through proactive customer engagement and strategic upselling
- Inventory Management: Skilled in stock management, including inventory control, replenishment, and stocktaking
- Visual Merchandising: Strong eye for detail in creating compelling product displays that attract customers and enhance the shopping experience
- Team Collaboration: Effective team player with a focus on achieving collective goals and supporting colleagues to optimize store performance
- Cash Handling & POS Systems: Proficient in handling transactions, cash management,processing returns and operating point-of-sale systems with accuracy
- Problem-Solving: Quick to identify issues and implement solutions to enhance customer satisfaction and operational efficiency
- Communication: Strong interpersonal and communication skills to build rapport with customers and colleagues
Languages
Bangla
Native
English
Advanced
C1
Hindi
Intermediate
B1
Timeline
Store Associate
Babyshop,A Branch of landmark group
04.2023 - Current
Certificate of Higher Education - Science Education
Milestone college
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