Your Name
Summary
- CARRER ASPIRATIONS
- To be a team member of a professionally managed multinational organization with sophisticated infrastructure, where I could certainly enhance my career and subsequently be a leading force in the development and growth of the company, which I have acquired from different organizations.
Overview
16
16
years of professional experience
5
5
Certifications
Work History
Security supervisor
Al Montazah Amusement & Water park Sharjah UAE
03.2013 - Current
Security supervisor, Security guard
MAB FACILITY MANAGEMENT L.L.C. DUBAI / EMAAR
10.2010 - 03.2013
- Deploying all security to different posts
- Making patrols to all security posts to ensure all security guards are alert and at their posts
- To deal with all complaints forwarded by security guards
- Make reports on incidences and accidents in and around all duty locations
- Offer basic training to all new security guards and orientate them on the duties to be performed by them
- Act as a link between all the security guards and the site and overall management staff
- Designation:
CCTV & BMS Operator
MAB Facility Management
08.2007 - 09.2010
- Protecting people and property
- Conducting periodic inspections of all areas of responsibilities
- Safeguard client assets and premise
- Quick and careful handling of any emergency situation
- Firefighting and first aid assistance as the need arises
- Maintain peace and order
- Directing and advising in the documentation process to the right department
- Customer service, Dubai Police (DPS License, U.A.E Dubai)
- Access control, Communication skills, Firefighting
- First Aid (AED) usage and CPR
- Fire Firefighting (Level 1)
Customer service representative
GRAMEEN PHONE MOBILE SERVICE PROVIDER
06.2006 - 07.2007
- Working in a call center environment, managing customer enquiries
- Dealing with customer complaint following processes in aim for positive satisfaction
- Using internet to follow-up on order and claims of delivers
- Logistics management, tracking and deliveries by couriers or post
- Giving customers updates
- Advising customers on products and assisting them to make decisions
- Provide added value services on phone or E-mail.
Education
H.S.S.C - undefined
Comilla Board Bangladesh
S.S.C - undefined
Dhaka Board Bangladesh
Skills
COMPUTER KNOWLEDGEundefined
Accomplishments
- Duration: 2001 – May 2006
- Positions held:
- Traffic controller
- Fire fighter
- Control center operator
- Sixth month experiences in life guard in Bangladesh Army
- PROFFESIONAL BACKGROUND MAB FACILITY MANAGEMENT L.L.C
- DUBAI
Certification
On duty study course done by the company
Additional Information
- UAE Driving license NO: 63585341
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security supervisor
Al Montazah Amusement & Water park Sharjah UAE
03.2013 - Current
Security supervisor, Security guard
MAB FACILITY MANAGEMENT L.L.C. DUBAI / EMAAR
10.2010 - 03.2013
CCTV & BMS Operator
MAB Facility Management
08.2007 - 09.2010
Customer service representative
GRAMEEN PHONE MOBILE SERVICE PROVIDER
06.2006 - 07.2007
H.S.S.C - undefined
Comilla Board Bangladesh
S.S.C - undefined
Dhaka Board Bangladesh
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