Alameer Albaheli

• Managing incidents on supply and demand side, creating incident management SOPs, liaising with internal and external stakeholders, devising incident preventive measures, setting safety training contents
• Reducing overall incident per million trips by 24% in 2022 achieving 113% of our committed target through incident preventive measures, policies, and incident management procedures working with different stakeholders.
• Increased the number of screened active captains (drivers) in Iraq from 4K to 7K within 8 months by setting up a process with MOI that allows us to optimize the screening process of captain’s “Drivers” with MOI.
• Drafting the Safety and Security strategy for Careem, translating Careem's annual goals and vision into aspirational yet actionable objectives and key results driving the safety and security effort in Careem.
• Leading Law Enforcement Response Team across Careem, drafting the global policy, creating exceptional SOPs, training key team respondents, and managing the process through more than 400 cases.
• Project managing the implementation and rollout of key safety product features including call masking, facial recognition, COVID safety measures, intercity ride-hailing, and Order Anything deliveries.
• Managing security risk assessments of existing and potential offices, sharing geo-political, economic, security risk assessments of all our markets proactively ensuring necessary precautions in place promoting incident prevention.
• Managing travel security of traveling colleagues from/to high risk rated markets with planned physical security measures such as Armed Protection Team (APT) liaising with security providers with 0 incidents thus far.
• Sourcing, screening, and selecting security service providers, conducting due diligence and performance evaluation on service. Managing contract negotiations, financial invoicing, and service delivery, liaising with more than 5 international and local safety and security providers.
• Maintaining and reporting annual strategic goals and quarterly OKRs for safety and security, drafting and sharing monthly safety and security reports globally for the leadership team.

• Developed and executed international relations strategies to promote the XYZ Basketball Federation's objectives globally and establish partnerships with international stakeholders, including other basketball federations, international basketball associations, government entities, sponsors, and other relevant organizations.
• Represented the XYZ Basketball Federation at international events, meetings, and conferences, effectively communicating with diverse international audiences and building relationships with key stakeholders to advance the federation's international interests.
• Leveraged extensive knowledge of international basketball regulations, competitions, and events to ensure compliance and maximize participation opportunities for the federation's teams and athletes in international basketball competitions.
• Successfully planned, organized, and executed international basketball programs and events, coordinating logistics, budgeting, and implementation to achieve organizational goals.
• Led international communications efforts, including preparing reports, drafting official correspondence, and managing online and offline communication channels, to enhance the federation's global visibility and reputation.
• Established and maintained a strong international network of contacts within the basketball community, cultivating partnerships and collaborations to support the federation's international relations initiatives.
• Contributed to strategic planning efforts, providing insights and recommendations on international relations matters to align with the federation's overall strategic objectives.
• Demonstrated proficiency in English and [other languages, if applicable] to facilitate effective communication with international counterparts and stakeholders.

Duties and Tasks:

• Provided real-time interpretation services from Arabic to English and vice versa during meetings, briefings, patrols, and other interactions between US military personnel and local Iraqi counterparts.
• Translated written documents, including technical materials, reports, and letters, from Arabic to English and vice versa.
• Offered cultural insights and understanding to US military personnel, navigating local customs, traditions, and social norms to facilitate smooth interactions and avoid misunderstandings.
• Served as a liaison between US military personnel and Iraqi counterparts, building trust and rapport through coordination of meetings and logistics.
• Assisted with operational tasks, such as interpreting during patrols, searches, and negotiations, to support military operations.
• Maintained strict adherence to security protocols, ensuring confidentiality of sensitive information and reporting security concerns or incidents.
• Provided language and cultural training to enhance language proficiency and understanding of local culture for US military personnel.
• Assisted with administrative tasks, including maintaining translation databases, preparing reports, and documenting interpretation activities.
• Offered interpretation support during emergency situations, facilitating communication between US military personnel and local individuals or groups.

Select Achievements:

• Recognition for Exceptional Language Proficiency: Received commendation for outstanding language skills, providing accurate interpretation and translation support that facilitated effective communication between US military personnel and Iraqi counterparts, resulting in improved mission success and enhanced relationships.
• Rapid Response During Critical Situations: Demonstrated quick thinking and professionalism during emergency situations, providing critical interpretation support during medical emergencies or security incidents, enabling swift and effective communication between US military personnel and local individuals or groups, and contributing to successful resolution of the situation.
• Cultural Liaison for Successful Negotiations: Served as a cultural liaison during high-stakes negotiations between US military personnel and local Iraqi counterparts, bridging language and cultural gaps, and facilitating understanding between parties, resulting in positive outcomes and strengthened partnerships.
• Contribution to Operational Readiness: Played a key role in operational readiness by providing language support during patrols, searches, and other military operations, ensuring accurate and timely interpretation that supported mission objectives, enhanced situational awareness, and contributed to the safety and effectiveness of the team.
• Efficient Administrative Support: Streamlined administrative processes related to language support, including maintaining translation databases, preparing reports, and documenting interpretation activities, resulting in improved efficiency and organization within the team.