Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Alanood Alshehhi

Abu Dhabi,UAE

Summary

Highly-motivated event and conference planning professional skilled in coordinating unique, personalised functions. Collaborates with clients and negotiates with suppliers to deliver on strict budgets and high expectations. Goes above and beyond to deliver professional, bespoke, smooth-running parties.


Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.


Creative hospitality industry professional with wealth of historical knowledge. Offers excellent customer service and public speaking skills. Looking to utilise knowledge and abilities in tour guide role.

Overview

2
2
years of professional experience

Work history

Front office executive

Gyma Food Industries- Bayara - Savola
Dubai, UAE
04.2023 - Current
  • Ensured smooth and efficient running of shift, delivering daily shift briefings to advise team of special events or VIP guests.
  • Maintained brand image by monitoring appearance, standards and performance of front office staff.
  • Encouraged mutual trust, respect and cooperation among team members.
  • Handled inventory control for front office and stationery supplies, reordering low stock items.
  • Ensured timely delivery of materials and assets on event days, liaising with vendors and delivery personnel to ensure efficient setup.
  • Raised purchase orders and ensured invoices were processed.
  • Tracked event performance using post-event metrics, preparing regular evaluation reports for front office executive using excel.
  • Communicated schedules and timelines to stakeholders for on-time event execution.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Reduced waiting times through effective time and resource management.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Coordinated and facilitated internal and external company events.
  • Updated executive diaries with daily appointments, set reminders, and added key details.
  • Operated multi-line phone systems, handling high volume of calls daily.
  • Handled basic clerical needs to help staff focus on more pressing matters.
  • Received requests for meetings and appointments, updated calendar and organised spaces and materials.

Tour guide

Enjoy Musandam
Musandam, Oman
01.2022 - 12.2022
  • Informed tourists regarding local currency and money changers.
  • Trained apprentice guides on important information to present to tourists and travellers.
  • Narrated virtual reality and remote tours of Musandam.
  • Assessed weather and traffic condition to avoid conflict with tour.
  • Explored landmarks and heritage sites to support history.
  • Collaborated with bus companies to provide personalised tours.
  • Led groups on trips and sightseeing tours to explore the Mountains.
  • Addressed enquiries, issues and concerns of tourists.
  • Helped visitors feel welcome with friendly conversations, personal help and engaging stories.
  • Learned historical and cultural details of landmark site to enrich tours.
  • Protected group members by following safety guidelines.

Internship trainer

Sharjah Institute For Heritage.
Sharjah, UAE
09.2021 - 12.2021
  • Organised projects for the students to build a strong knowledge about the heritage.
  • Created and managed events schedules for the institute departments.
  • Provided certificates and gifts for event attendees.
  • Collaborated with HR to develop recruitment.
  • Booked halls, prepared presentations.
  • Researched latest requirements to keep abreast with trends.
  • Scheduled yearly events to discuss with the management.
  • Answered customer telephone calls promptly and improved on-hold wait times.

Education

Bachelor of Arts - Tourism

UAEU
Al Ain City, Abu Dhabi
08/2016 - 12/2021

Skills

  • Excellent interpersonal skills
  • Strong communicator
  • Emergency response training
  • Excel proficiency
  • Public speaking
  • Critical Thinking
  • Organization and Time Management
  • Media relations
  • Decision-Making
  • Customer assistance
  • Project scheduling
  • Product ordering
  • Microsoft applications proficiency
  • Teamwork and Collaboration
  • Creative strategies
  • Local history
  • Outdoor activities expert
  • Tour organisation
  • Guest and client satisfaction
  • Activity leadership

Languages

Arabic
Native
English
Fluent

Timeline

Front office executive

Gyma Food Industries- Bayara - Savola
04.2023 - Current

Tour guide

Enjoy Musandam
01.2022 - 12.2022

Internship trainer

Sharjah Institute For Heritage.
09.2021 - 12.2021

Bachelor of Arts - Tourism

UAEU
08/2016 - 12/2021

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Alanood Alshehhi