Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alanood Alshehhi

Al Ain City,AZ

Summary

Innovative and disciplined Front Office Executive with 1.5 years of administrative leadership experience for top-level executives. Proven problem-solver with resourcefulness to handle unprecedented challenges without guidance. Detail-oriented team player, organizer and delegator with constant focus on adherence to processes and standards that lead to complete customer satisfaction. Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of Sharjah history, architecture and events.

Overview

3
3
years of professional experience

Work History

Shipping Clerk

Pharmatrade - Stores
08.2021 - Current
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
  • Managed logistics assets for timely and cost-effective delivery of cargoes.
  • Developed logistical checklists to guide activities support.
  • Collaborated with manufacturing and supply chain management.

Front Office Executive

Savola Food - Bayara
04.2023 - 08.2024
  • Assisted in training new front office team members, leading to increased productivity and efficiency.
  • Managed high call volumes, directing callers to appropriate departments or handling inquiries as needed.
  • Streamlined front desk operations by implementing efficient check-in and check-out procedures.
  • Provided exceptional customer service, resolving issues promptly and effectively for satisfied guests.
  • Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
  • Scheduled meetings, coordinated with invitees and organized logistics, technology and refreshments for executive management and customers.
  • Received inquiries from corporate customers, major vendors and trade press and delivered informed responses with minimal input from executives.

Tour Guide Assistant

Sharjah Institute For Heritage
09.2021 - 12.2021
  • Provided support during special events such as festivals or conferences, ensuring seamless integration of guided tours into event programming.
  • Contributed to the creation of engaging educational materials for visitor use during tours.
  • Conducted thorough research on historical sites to provide accurate information during tours.
  • Collaborated with team members to design immersive activities within each tour, resulting in high levels of guest engagement.
  • Improved customer service by actively soliciting feedback from visitors and implementing suggested changes.

Education

Bachelor of Arts - Tourism

United Arab Emirates University
Al Ain City, United Arab Emirates
12-2021

Skills

  • Scheduling and calendar management
  • Team player attitude
  • Meeting Arrangements
  • Flexibility
  • Safety Procedures
  • Shipping coordination
  • Microsoft Excel
  • Time Management
  • Computer Skills
  • Customer Service

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Front Office Executive

Savola Food - Bayara
04.2023 - 08.2024

Tour Guide Assistant

Sharjah Institute For Heritage
09.2021 - 12.2021

Shipping Clerk

Pharmatrade - Stores
08.2021 - Current

Bachelor of Arts - Tourism

United Arab Emirates University

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Alanood Alshehhi