Alanoud Alameeri
Sharjah
Summary
Dedicated Human Resources employee highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Takes on challenging new role harnessing interpersonal skills, collaboration and problem solving. Driven to deliver high-quality service and consistent results. Passionate with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines. Accomplished professional skilled in recruitment, training and development techniques. Communicates and collaborates well to forge positive working relationships. Committed to progressing staff for enhanced business efficiency.
Overview
5
5
years of professional experience
Work History
Global mobility and Immigration Analyst
CITI
07.2025 - Current
- Supported in Immigration and mobility department as a PRO under CITI by making sure policies and procedures are followed properly by our company in compliance with the UAE laws and regulations and internal policies.
- MOHRE labor contract renewals, new applications, and cancellations including visas for mainland, freezone DIFC and ADGM.
- Found and navigated and creating an efficient manner between the employees and our team as well as our vendors.
- Vendor and staff support when needed if processes mentioned above.
- Assisted clients with mobility and transfers to ensure their safety and comfort.
- Analyzed and interpreted customs and immigration laws and regulations, ensuring compliance with all policies and procedures.
- Raised company profile through public relations and media campaigns, resulting in improved brand recognition and reputation.
- Established key relationships with industry stakeholders and government officials, resulting in improved regulatory compliance.
- Developed and implemented customer service policies and procedures that improved customer satisfaction and loyalty.
- Developed customer service training materials and conducted training sessions for customer service staff.
- Utilized customer feedback to create new products and services that meet customer needs.
- Collaborated with cross-functional teams to identify and resolve customer service issues, resulting in improved customer experience.
Human resources Analyst
Citi
10.2022 - 07.2025
- Currently doing multiple projects at once including Emiratization and how to retain employees as well as employee satisfaction.
- Working along side an HR partner under consumer/private banking learning how to do investigations and interviews with employees both in house and outsource.
- HR branding internally for new and current employees.
- Drafting emails for all employees about policies and changes as well as general announcements about new labour laws and central bank laws.
- Worked on an onboarding project as well for new employees for them to be able to join the company smoothly and adjust well as Citi is a global bank there are numerous ways to get things through our system which is not the easiest to navigate for a fresh joiner.
- Providing assistance whenever needed at the same time to any HR business partner.
- Analysed employee turnover and retention metrics, providing insights for action.
- Coordinated employee surveys and analysed feedback for HR strategy improvements.
- Analysed data to identify trends and patterns in HR metrics.
- Developed HR reports and dashboards for management.
- Collaborated with recruitment teams to analyse candidate sourcing and selection processes.
- Assisted in workforce planning by analysing staffing needs and trends.
- Developed predictive models for talent acquisition and retention.
- Supported HR projects by providing data-driven insights and recommendations.
- Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
- Addressed employee conflicts, following corporate procedures for timely resolution.
Quality of life Ambassadors
Dubai police internship
10.2020 - 10.2021
- Handled several projects with team members to provide lectures online and in the police general headquarters discussing multiple aspects of psychology to help improve employee satisfaction in the workplace and their personal lives to create a balance as well as explain mindfulness.
- Also, provided certified guest lecturers to come in and speak online weekly such as life coaches and psychology experts.
- Facilitated communication between community members and law enforcement officials.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Education
Bachelor of Science - Psychology
Zayed University
12.2021
CIPD level 3 - undefined
Emirates Institute of Finance
08.2023
Skills
- Ability to Work in a Team
- Communication
- Communication Skills
- Ability to Work Under Pressure
- Adaptability
- Workforce Planning
- Registration
- Microsoft Office
- Collaboration
- Conflict Resolution
- Business Efficiency
- Teamwork
- Project Management
- Onboarding
- Management
- Microsoft Excel
- Employee Retention
- Critical Thinking
- Employee Surveys
- Research
- Psychology
- Data Analysis
- Branding
- Empathy and sensitivity
- Critical thinking
- Professionalism and integrity
- Legal research
- Document review
- Interpersonal communication
- Conflict resolution techniques
- Cross-cultural communication
- Presentation
- Project management experience
- Case management proficiency
- Immigration law expertise
- Interviewing techniques
- Ethical conduct
- Visa applications
- Immigration inquiries
- Client relationship building
- Application processing
- Document preparation
- Data organization
- Research and analysis
- Continuous process improvement
- Language proficiency
- Marketing and promotion
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Government policy regulations
- Active listening
- Adaptability and flexibility
- Decision-making
- Relationship building
- Computer proficiency
- Task prioritization
Languages
English
Arabic
Timeline
Global mobility and Immigration Analyst
CITI
07.2025 - Current
Human resources Analyst
Citi
10.2022 - 07.2025
Quality of life Ambassadors
Dubai police internship
10.2020 - 10.2021
CIPD level 3 - undefined
Emirates Institute of Finance
Bachelor of Science - Psychology
Zayed University