Albert Goba
DUBAI,UAE
Summary
Dynamic professional with a strong proficiency in Excel for data analysis and reporting, complemented by expertise in SAP software usage. Demonstrates exceptional communication skills, critical thinking, and leadership abilities, fostering effective team building and collaboration. Adept at planning and coordination with a comprehensive understanding of supply chain logistics and warehouse management. Skilled in material handling equipment operation, showcasing flexibility and time management to achieve organisational goals. Committed to leveraging these competencies to drive efficiency and innovation within the logistics sector.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Warehouse and logistics officer
Thales International
Dubai, U.A.E
2024.06 - Current
- Analysed and handle complex shipments, resolved discrepancies issues and ensure timely processing, maintaining customer satisfaction levels high.
- Implemented best practices in warehouse management to increase efficiency review and validate customer repair orders and scopes of work.
- Ensuring that the organisation's procedures and standards are complied with when carrying out supply chain/warehouse related activities.
- Ensuring, through workforce under their control that the quality of workmanship in the final process is to a standard acceptable to the organisation
- Implementation of safety policy and human factor issues
- Availability of facilities appropriate to planned work including receiving area, office accommodation, stores, shipping area as applicable for the planned work.
- Availability of working environment appropriate to the tasks being undertaken
- Incoming inspection of components, parts, materials, related classification, segregation and storage according to the manufacturer's recommendations.
- Material management to ensure parts are available for repair and distribution activity.
- Handling of purchase orders (both internal and external) and monitoring of delivery schedule.
Admin Clerk
Etihad Airways Engineering
Abu Dhabi, UAE
2021.08 - 2024.04
- Monitored and adjusted inventory levels according to demand.
- Completed forms, reports, logs and records to quickly handle all documentation.
- Reports writing, attending to customers quarries.
- Processed new customer orders, coordinated related documentation.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Conducted thorough data entry tasks, maintaining accuracy in information management systems.
- Served as a point of contact for queries from clients and colleagues.
- Updated databases regularly for accurate employee records.
Logistics Coordinator
Airborne Logistics Services
Freetown
2021.01 - 2021.07
- Tracked orders and notified customers of status or potential delays.
- Planned and supervised shipments from production and scheduled daily and weekly routes.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Addressed customer queries promptly, thereby enhancing customer service ratings.
- Ensured timely delivery by coordinating with transportation and warehouse teams.
- Collaborated with suppliers to ensure proper stock levels.
Guest Service Agent
Two Star Guest House
Bo
2019.09 - 2020.12
- Assist guest with check in, check out processes, and kept employees compliant with company policies and procedures.
- Undertaking front desk duties whenever employee was absent or at lunch.
- Improved customer satisfaction in greeting guest on arrival.
- Took responsibility for safekeeping of guest valuables at the front desk, promoting trust and reliability.
- Enhanced guest satisfaction by providing prompt and courteous service.
- Provided high-quality customer service for enhanced guest experience.
- Improved overall guest satisfaction with attention to detail in all tasks.
- Ensured smooth check-ins and check-outs for superior convenience.
- Handled emergency situations calmly and efficiently, prioritizing safety of guests.
- Managed hotel reservations for optimal room occupancy.
- Contributed to team efforts in maintaining high standards of cleanliness throughout the hotel premises.
- Greeted guests warmly and professionally for positive first impressions.
- Answered guest calls and resolved queries promptly and politely.
Education
Bachelor of Arts - Business Management
Buckinghamshire New University
United Kingdom 2024.04 -
High School Diploma - Faculty of Commerce
Tony Blair International Academy
Bo, Sierra LeoneCertificate - Effective Study Skills And Strategies
Metropolitan School of Business Management
U.A.E 2021.08 - 2021.08
Certificate - Microsoft Excel
REED
U.A.E 2022.03 - 2022.03
Diploma - Diploma in Business Administration
Alison
U.A.E 2021.09 - 2022.04
Higher National Diploma - Business Management
Cromwell UK International
U.A.E 2024.03 - 2024.09
Certificate - Safety Management System
Thales InFlyt Experience
Dubai 2024.08 - 2024.08
Certificate - Maintenance Organization Exposition (MOE) EASA, GCAA & UK CAA
Thales InFlyt Experience
Dubai 2024.06 - 2024.06
Certificate - Human Factors
Thales InFlyt Experience
Dubai 2024.08 - 2024.08
Certificate - Electrostatic Discharge
Thales InFlyt Experience
Dubai 2024.06 - 2024.06
CERTIFICATE - Storage and handling of lithium batteries
Aviation Training Centre KHDA
Dubai 2024.09 - 2024.09
Skills
- Flexibility
- SAP software usage
- Oracle and Database software usage
- Communication skills
- Time management
- Team-building skills
- Leadership skills
- Strong proficiency in Excel for data analysis and reporting
- Critical Thinking
- Knowledge of logistics policies and Ability to work well with others
- Supply chain understanding and Warehouse management
- Material handling equipment operation
Certification
- Safety Management System-Etihad Technical Training
- Human Factor-Etihad Technical Training
- Electrostatic Discharged-Etihad Technical Training
Accomplishments
- Used Microsoft Excel to develop inventory-tracking spreadsheets.
- Achieved Excellence through effectively helping with Report and coordinated Task.
Languages
English
Native
References
References available upon request.
Timeline
CERTIFICATE - Storage and handling of lithium batteries
Aviation Training Centre KHDA
2024.09 - 2024.09
Certificate - Safety Management System
Thales InFlyt Experience
2024.08 - 2024.08
Certificate - Human Factors
Thales InFlyt Experience
2024.08 - 2024.08
Warehouse and logistics officer
Thales International
2024.06 - Current
Certificate - Maintenance Organization Exposition (MOE) EASA, GCAA & UK CAA
Thales InFlyt Experience
2024.06 - 2024.06
Certificate - Electrostatic Discharge
Thales InFlyt Experience
2024.06 - 2024.06
Bachelor of Arts - Business Management
Buckinghamshire New University
2024.04 -
Higher National Diploma - Business Management
Cromwell UK International
2024.03 - 2024.09
Certificate - Microsoft Excel
REED
2022.03 - 2022.03
Diploma - Diploma in Business Administration
Alison
2021.09 - 2022.04
Certificate - Effective Study Skills And Strategies
Metropolitan School of Business Management
2021.08 - 2021.08
Admin Clerk
Etihad Airways Engineering
2021.08 - 2024.04
Logistics Coordinator
Airborne Logistics Services
2021.01 - 2021.07
Guest Service Agent
Two Star Guest House
2019.09 - 2020.12
High School Diploma - Faculty of Commerce
Tony Blair International Academy