Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
Generic
Albert Goba

Albert Goba

DUBAI,UAE

Summary

Dynamic professional with a strong proficiency in Excel for data analysis and reporting, complemented by expertise in SAP software usage. Demonstrates exceptional communication skills, critical thinking, and leadership abilities, fostering effective team building and collaboration. Adept at planning and coordination with a comprehensive understanding of supply chain logistics and warehouse management. Skilled in material handling equipment operation, showcasing flexibility and time management to achieve organisational goals. Committed to leveraging these competencies to drive efficiency and innovation within the logistics sector.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Warehouse and logistics officer

Thales International
Dubai, U.A.E
06.2024 - Current
  • Analysed and handle complex shipments, resolved discrepancies issues and ensure timely processing, maintaining customer satisfaction levels high.
  • Implemented best practices in warehouse management to increase efficiency review and validate customer repair orders and scopes of work.
  • Ensuring that the organisation's procedures and standards are complied with when carrying out supply chain/warehouse related activities.
  • Ensuring, through workforce under their control that the quality of workmanship in the final process is to a standard acceptable to the organisation
  • Implementation of safety policy and human factor issues
  • Availability of facilities appropriate to planned work including receiving area, office accommodation, stores, shipping area as applicable for the planned work.
  • Availability of working environment appropriate to the tasks being undertaken
  • Incoming inspection of components, parts, materials, related classification, segregation and storage according to the manufacturer's recommendations.
  • Material management to ensure parts are available for repair and distribution activity.
  • Handling of purchase orders (both internal and external) and monitoring of delivery schedule.

Admin Clerk

Etihad Airways Engineering
Abu Dhabi, UAE
08.2021 - 04.2024
  • Monitored and adjusted inventory levels according to demand.
  • Completed forms, reports, logs and records to quickly handle all documentation.
  • Reports writing, attending to customers quarries.
  • Processed new customer orders, coordinated related documentation.
  • Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
  • Conducted thorough data entry tasks, maintaining accuracy in information management systems.
  • Served as a point of contact for queries from clients and colleagues.
  • Updated databases regularly for accurate employee records.

Logistics Coordinator

Airborne Logistics Services
Freetown
01.2021 - 07.2021
  • Tracked orders and notified customers of status or potential delays.
  • Planned and supervised shipments from production and scheduled daily and weekly routes.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
  • Addressed customer queries promptly, thereby enhancing customer service ratings.
  • Ensured timely delivery by coordinating with transportation and warehouse teams.
  • Collaborated with suppliers to ensure proper stock levels.

Guest Service Agent

Two Star Guest House
Bo
09.2019 - 12.2020
  • Assist guest with check in, check out processes, and kept employees compliant with company policies and procedures.
  • Undertaking front desk duties whenever employee was absent or at lunch.
  • Improved customer satisfaction in greeting guest on arrival.
  • Took responsibility for safekeeping of guest valuables at the front desk, promoting trust and reliability.
  • Enhanced guest satisfaction by providing prompt and courteous service.
  • Provided high-quality customer service for enhanced guest experience.
  • Improved overall guest satisfaction with attention to detail in all tasks.
  • Ensured smooth check-ins and check-outs for superior convenience.
  • Handled emergency situations calmly and efficiently, prioritizing safety of guests.
  • Managed hotel reservations for optimal room occupancy.
  • Contributed to team efforts in maintaining high standards of cleanliness throughout the hotel premises.
  • Greeted guests warmly and professionally for positive first impressions.
  • Answered guest calls and resolved queries promptly and politely.

Education

Bachelor of Arts - Business Management

Buckinghamshire New University
United Kingdom
04.2024 -

High School Diploma - Faculty of Commerce

Tony Blair International Academy
Bo, Sierra Leone

Certificate - Effective Study Skills And Strategies

Metropolitan School of Business Management
U.A.E
08.2021 - 08.2021

Certificate - Microsoft Excel

REED
U.A.E
03.2022 - 03.2022

Diploma - Diploma in Business Administration

Alison
U.A.E
09.2021 - 04.2022

Higher National Diploma - Business Management

Cromwell UK International
U.A.E
03.2024 - 09.2024

Certificate - Safety Management System

Thales InFlyt Experience
Dubai
08.2024 - 08.2024

Certificate - Maintenance Organization Exposition (MOE) EASA, GCAA & UK CAA

Thales InFlyt Experience
Dubai
06.2024 - 06.2024

Certificate - Human Factors

Thales InFlyt Experience
Dubai
08.2024 - 08.2024

Certificate - Electrostatic Discharge

Thales InFlyt Experience
Dubai
06.2024 - 06.2024

CERTIFICATE - Storage and handling of lithium batteries

Aviation Training Centre KHDA
Dubai
09.2024 - 09.2024

Skills

  • Flexibility
  • SAP software usage
  • Oracle and Database software usage
  • Communication skills
  • Time management
  • Team-building skills
  • Leadership skills
  • Strong proficiency in Excel for data analysis and reporting
  • Critical Thinking
  • Knowledge of logistics policies and Ability to work well with others
  • Supply chain understanding and Warehouse management
  • Material handling equipment operation

Certification

  • Safety Management System-Etihad Technical Training
  • Human Factor-Etihad Technical Training
  • Electrostatic Discharged-Etihad Technical Training

Accomplishments

  • Used Microsoft Excel to develop inventory-tracking spreadsheets.
  • Achieved Excellence through effectively helping with Report and coordinated Task.

Languages

English
Native

References

References available upon request.

Timeline

CERTIFICATE - Storage and handling of lithium batteries

Aviation Training Centre KHDA
09.2024 - 09.2024

Certificate - Safety Management System

Thales InFlyt Experience
08.2024 - 08.2024

Certificate - Human Factors

Thales InFlyt Experience
08.2024 - 08.2024

Warehouse and logistics officer

Thales International
06.2024 - Current

Certificate - Maintenance Organization Exposition (MOE) EASA, GCAA & UK CAA

Thales InFlyt Experience
06.2024 - 06.2024

Certificate - Electrostatic Discharge

Thales InFlyt Experience
06.2024 - 06.2024

Bachelor of Arts - Business Management

Buckinghamshire New University
04.2024 -

Higher National Diploma - Business Management

Cromwell UK International
03.2024 - 09.2024

Certificate - Microsoft Excel

REED
03.2022 - 03.2022

Diploma - Diploma in Business Administration

Alison
09.2021 - 04.2022

Certificate - Effective Study Skills And Strategies

Metropolitan School of Business Management
08.2021 - 08.2021

Admin Clerk

Etihad Airways Engineering
08.2021 - 04.2024

Logistics Coordinator

Airborne Logistics Services
01.2021 - 07.2021

Guest Service Agent

Two Star Guest House
09.2019 - 12.2020

High School Diploma - Faculty of Commerce

Tony Blair International Academy

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