Aldrich Fernando
Colombo
Summary
Experienced professional demonstrating strengths in operations management and cross-functional collaboration. Adapts to changing demands through effective communication and problem-solving abilities. Committed to bringing a proactive approach to future roles, supporting business success and enhancing operational processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Coordinator & Team Lead
Leonda by the Yarra
Melbourne, Australia
01.2021 - 12.2024
- Managed daily business operations including resource allocation, staff scheduling, and workflow coordination for an upscale event venue
- Implemented project management methodologies to establish team objectives and individual task assignments, resulting in streamlined operations
- Created and maintained documentation for standard operating procedures, safety protocols, and performance metrics
- Conducted regular performance evaluations and provided constructive feedback to team members, improving overall team efficiency by 15%
- Utilized problem-solving skills to quickly identify and resolve operational issues, minimizing service disruptions
- Coordinated with department heads to ensure alignment of operations with organizational goals and customer requirements
Event Coordinator
Leonda by the Yarra
Melbourne, Australia
01.2019 - 01.2021
- Managed client relationships and served as the primary point of contact for event planning and coordination
- Developed comprehensive project plans including timelines, resource requirements, and budget constraints for multiple concurrent events
- Conducted market research to identify industry trends and competitor strategies, contributing to business development initiatives
- Created detailed reports analyzing event success metrics and ROI for management review
- Negotiated with vendors and service providers to secure optimal terms while maintaining quality standards
- Utilized MS Office suite to create professional documentation, spreadsheets, and presentations for internal and external stakeholders
Operations Assistant
Leonda by the Yarra
Melbourne, Australia
01.2018 - 12.2019
- Supported daily business operations of an upscale event venue in Melbourne
- Maintained accurate records and organized filing systems for operational documentation
- Assisted with inventory management and supply chain coordination
- Collaborated with cross-functional teams to ensure seamless event execution
Education
Certificate in Commercial Cookery
Newton College
Australia01-2023
Bachelor of Business, Management
Holmes Institute
01-2021
Skills
Business Administration
Operations Management, Process Optimization, Strategic Planning, Budget Administration
Project Management
Resource Allocation, Timeline Management, Stakeholder Communication, Risk Assessment
Leadership & Communication
Team Supervision, Performance Management, Cross-functional Collaboration, Client Relationship Building
Technical Skills
MS Office Suite (Word, Excel, PowerPoint), Data Analysis, Trend Research, Business Documentation
Languages
English
Proficient
C2
Tamil
Proficient
C2
Certification
Certificate III and IV in Commercial Cookery
Timeline
Operations Coordinator & Team Lead
Leonda by the Yarra
01.2021 - 12.2024
Event Coordinator
Leonda by the Yarra
01.2019 - 01.2021
Operations Assistant
Leonda by the Yarra
01.2018 - 12.2019
Certificate in Commercial Cookery
Newton College
Bachelor of Business, Management
Holmes Institute