Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Aleena Aamir

Aleena Aamir

Dubai

Summary

Experienced professional seeking full-time position to utilize strong interpersonal skills, effective time management abilities, and problem-solving expertise in a challenging environment.

Overview

2
2
years of professional experience

Work History

Student Coordinator/Tele-sales

Riva institute of Aesthetics
07.2024 - Current
  • Manage incoming and outgoing customer calls to provide product information, address inquiries, and resolve issues
  • Maintain a high level of customer satisfaction by delivering a professional and friendly service
  • Create and update student profiles accurately in the system
  • Ensure all data entered is current and accurate
  • Efficiently use Skooly and Double Tick for managing and tracking customer interactions, student profiles, and other related tasks
  • Perform data entry tasks in Microsoft Excel, ensuring accuracy and timely updates of records and reports
  • Greet customers warmly and manage their inquiries effectively
  • Provide guidance and support throughout their interaction with the company
  • Handle the collection of payments from customers, ensuring accurate recording and processing of transactions.

Customer Service/Cashier

TECHNOTASK
06.2022 - 02.2024
  • Handle the receiving, sorting, and shipping of parcels for Amazon, Ajio, and Flipkart customers. Provide assistance to customers regarding shipping inquiries, parcel tracking, and returns.
  • Process payments, refunds, and exchanges accurately using the office’s POS (Point of Sale) system.
  • Maintain up-to-date records of incoming and outgoing parcels, ensuring correct shipment details.
  • Address customer issues, provide information on parcel status, and resolve complaints professionally.
  • Work closely with courier services to ensure timely delivery and accurate tracking of shipments.
  • Maintain and update shipping logs and transaction records for accurate reporting.
  • Ensure compliance with company policies and shipping standards for handling parcels.

Education

Bachelor - Psychology

Jagran Lakecity University
BHOPAL
06.2024

HighSchool -

St Joseph's Convent School
06.2021

Skills

  • Microsoft Office
  • Communication
  • Adaptability
  • Problem Solving
  • Attention to detail
  • Initiative-taking
  • Cash Handling

Languages

English
Urdu
Hindi

Timeline

Student Coordinator/Tele-sales

Riva institute of Aesthetics
07.2024 - Current

Customer Service/Cashier

TECHNOTASK
06.2022 - 02.2024

Bachelor - Psychology

Jagran Lakecity University

HighSchool -

St Joseph's Convent School

Similar Profiles

CREATE PROFILE
Aleena Aamir