ALEENA ALBIN
HR & Admin Operations
Dubai,SH
Summary
Dynamic HR and Administrative Professional with over five years of experience in team supervision, performance monitoring, and HR coordination. Adept at streamlining HR processes, managing payroll, and ensuring audit compliance. Skilled in recruitment, employee engagement, and conflict resolution with a strong commitment to accuracy, confidentiality, and operational excellence. Proven ability to lead teams, enhance efficiency, and support management through precise reporting and data-driven decisions.
Overview
6
6
years of professional experience
Work History
Team Leader – HR & Admin Office Operations
Calculus Management Consultancy DMCC
10.2021 - 11.2025
- Supervised an 8-member team, overseeing onboarding, attendance, and performance reviews while maintaining accurate employee records and ensuring 100% compliance with HR and audit standards.
- Conducted regular training sessions that improved staff productivity and call quality by 20%.
- Prepared HR and performance reports supporting salary calculations and management evaluations, reducing review delays by 30%.
- Streamlined daily workflows using CRM and Excel, improving reporting accuracy and data tracking efficiency by 40%.
- Managed confidential client and employee data with complete accuracy, ensuring compliance with company and audit requirements.
- Prepared performance and audit reports for management, ensuring readiness for monthly and quarterly reviews.
Client Relation Executive
Derby Group
08.2019 - 09.2021
- Managed confidential client data and account records with 100% accuracy, ensuring full compliance with company data security and audit standards.
- Supported client communication by resolving over 90% of issues within the first contact, improving response efficiency and client satisfaction scores.
- Prepared performance and audit reports for management review, helping streamline audit readiness and reduce review time by 25%.
- Tracked team productivity metrics and implemented weekly reporting that improved overall efficiency and accountability by 15%.
Education
Bachelor of Business Administration -
MG University
Kerala01.2015
Skills
- HR Administration & Payroll Coordination
- Employee Onboarding & Exit Formalities
- Recruitment & Interview Scheduling
- Attendance & Leave Management
- HRMS/CRM/Excel Reporting
- Compliance & Audit Documentation
- Policy Implementation & Process Improvement
- Record Management & Data Accuracy
- Reporting & MIS Preparation
- Team Leadership & Performance Supervision
- Staff Training & Mentorship
- Employee Engagement & Conflict Resolution
- Communication & Interpersonal Skills
- Client Relationship Management
- Time Management & Task Prioritization
- Analytical Thinking & Problem Solving
- Confidential Data Handling
- Adaptability & Multi-Tasking
- Professionalism
Languages
English
Malayalam
Hindi
Tamil
Timeline
Team Leader – HR & Admin Office Operations
Calculus Management Consultancy DMCC
10.2021 - 11.2025
Client Relation Executive
Derby Group
08.2019 - 09.2021
Bachelor of Business Administration -
MG University