Summary
Overview
Work History
Education
Skills
Timeline
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Aleksandra Pan

Aleksandra Pan

Abu Dhabi

Summary

Social Media Marketer with 3 years of experience in web-based applications, social networking, blogging, and online advertising. Extensive knowledge of web technologies and current social media platforms. Successfully assesses client's needs, generating options and implementing solutions for social media, driven to develop successful campaigns and product marketing plans that satisfy clients and meet demanding objectives. First-rate attention to detail and creative mindset.

Overview

12
12
years of professional experience

Work History

Freelance Content Creator/Social Media Coordinator

-
01.2019 - Current
  • Applied current editing and photography tools to tell great stories.
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Strengthened content through proofreading and editing.
  • Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
  • Conducted market research to identify emerging trends, enabling development of timely and relevant content that resonated with audience.
  • Created social media content with consistent content and tone.

Senior Cabin Crew Member

Etihad Airways
12.2018 - Current
  • Played an integral role in perfecting brand image through adherence to uniform guidelines and professional demeanor at all times while interacting with passengers.
  • Delivered comprehensive training and guidence programs for junior crew members, fostering a culture of continuous learning and development among staff.
  • Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
  • Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
  • Enhanced passenger satisfaction by consistently providing exceptional service and addressing individual needs.
  • Acted as a key liaison between the airline and its customers, providing feedback on service quality and areas for improvement to management teams.
  • Ensured compliance with all airline policies and regulatory requirements related to cabin operations during flights.
  • Reduced customer complaints by effectively resolving conflicts and escalating issues when necessary.
  • Resolved passenger conflicts and medical emergencies during flights.

Social Media Specialist

CLUB WINGS company
01.2014 - 12.2017
  • Developed social media calendar on monthly basis
  • Analyzed and reported social media and online marketing campaign results. (performance reports)
  • Developed marketing content such as posts, promotional materials, and advertisements for social media.
  • Managed social media accounts
  • Produced promotional content.
  • Analyzed demographic data to determine optimal targets, messaging, and tactics for persuasion.
  • Researched, designed, implemented, and tracked advertising and public relations activities.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Content Creator

Translator and Interpreter/Social Media Marketing Intern

World Medicine Pharmaceutical Company
10.2012 - 12.2013
  • Translation of official correspondence, presentations, and documents -preparing letters, presentations, and reports.
  • Search for potential business partners.
  • Assisted with various marketing projects that engaged with new leads and potential customers.
  • Designed and presented social media campaign ideas.
  • Helped with planning and hosting of marketing events.
  • Performed market analysis and researched the latest trends.
  • Assisted with capturing and analyzing social media metrics.
  • Created informative and entertaining posts for clients' Twitter, Facebook, and Instagram pages.
  • Contributed to mock-ups, email campaigns, and social media content.

Education

Bachelor of Arts - Languages, English language and Literature

National University of Uzbekistan

Certificate - German Language And Literature

Frei Universität Berlin

Certificate - Airport Operations

IATA

Skills

  • Lead Generation
  • Product promotions
  • Data analysis
  • Communications management
  • Customer demographics
  • Copywriting
  • Video creation (CapCut, Final Cut, DaVinci, basic Premier PRO)
  • Photography (Photoshop, Lightroom)
  • Paid Ads
  • Image sourcing
  • PowerPoint, Excel, Word

Timeline

Freelance Content Creator/Social Media Coordinator

-
01.2019 - Current

Senior Cabin Crew Member

Etihad Airways
12.2018 - Current

Social Media Specialist

CLUB WINGS company
01.2014 - 12.2017

Translator and Interpreter/Social Media Marketing Intern

World Medicine Pharmaceutical Company
10.2012 - 12.2013

Bachelor of Arts - Languages, English language and Literature

National University of Uzbekistan

Certificate - German Language And Literature

Frei Universität Berlin

Certificate - Airport Operations

IATA

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Aleksandra Pan