ALEX MARIA SHRIL
VENDOR RELATIONS MANAGER
Dubai
Summary
Strategic Project and Vendor Manager with a 13-year track record of optimizing operational efficiency and driving high-value partnerships. Highly adept at end-to-end supply chain optimization, from researching and evaluating suppliers to negotiating complex contracts and enforcing procurement policies. A reliable, results-driven leader known for a strategic approach to problem-solving and effective communication, consistently delivering superior quality standards and seamless collaboration through expert team motivation and client-focused service.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Vendor Relations Manager
Shoba
12.2024 - Current
- Fiscal Stewardship & High-Volume Disbursement: Orchestrated a portfolio of 200+ global vendors, managing a monthly volume of AED 50M+ and conducting 50+ vendor calls daily to ensure 100% financial compliance and working capital optimization.
- SLA Excellence & Real-Time Responsiveness: Achieved 90% SLA compliance and a 70% gain in processing efficiency by maintaining a same-day email response protocol for all critical stakeholder and vendor inquiries.
- Strategic Vendor Governance & Daily Alignment: Reduced escalations by 60% through daily vendor alignment meetings and 50+ internal team calls daily, proactively mitigating financial risks and clearing long-pending open advances.
- Business Intelligence (BI) & Decision Support: Deployed data-driven dashboards to monitor Turnaround Time (TAT), facilitating daily evidence-based decision-making and seamless process streamlining across Finance and Operations.
- Human Capital Leadership & Performance Culture: Directed two multi-disciplinary teams (10+ members) through daily performance stand-ups, fostering a KPI-driven culture and optimizing resource allocation for uninterrupted payment cycles.
Vendor Manager -
LIVSPACE
09.2022 - 10.2024
- Strategic Sourcing & Fiscal Stewardship: Evaluated multi-vendor quotations and competitive bid comparisons, leveraging market data to align procurement with budgetary targets and deliver maximum Value for Money.
- Contract Negotiation & Resource Optimization: Negotiated and implemented high-value supplier contracts, optimizing resource allocation and implementing lifecycle cost-saving strategies to secure organizational scalability.
- Market Intelligence & Strategy Alignment: Forecasted annual procurement budgets and adapted sourcing strategies based on market trend analysis, ensuring the supply chain remained resilient against shifting industry landscapes.
- Business Intelligence & Post-Sales Governance: Directed Pan-India post-sales rectification and generated Business Intelligence (BI) reports, providing management information to guide executive-level strategic decision-making.
- Client Success & Performance Excellence: Exceeded Key Performance Indicators (KPIs) through rigorous task prioritization, driving a 15% increase in customer engagement and satisfaction via superior service delivery.
Operations Consultant -
LIVSPACE
06.2022 - 08.2022
- Strategic Project Planning: Developed detailed project execution schedules and dependency mappings for 450+ high-value projects, ensuring critical path alignment and maintaining a 98% on-time completion rate for complex, multi-phase tasks.
- Partner & Vendor Management: Directed strategic partnerships and studio operations for Livspace Chennai, overseeing 150+ active vendors and maintaining a 95% service delivery rating through rigorous operational excellence standards.
- Operational Analytics & Process Engineering: Analyzed complex datasets to identify performance bottlenecks, engineering end-to-end corrective solutions that improved operational throughput by 25% and drove continuous process improvement.
- Thought Leadership & Stakeholder Reporting: Anticipated industry trends to refine organizational programs, delivering weekly data analysis reports to executive leadership that facilitated fact-based decision-making and a 15% increase in resource efficiency.
Assistant Manager - Project Planning
HOMELANE INTERIORS
11.2019 - 06.2022
- Production Planning & Resource Optimization: Orchestrated production planning and scheduling for 350+ residential interior projects, streamlining procurement cycles to ensure 100% material availability and project efficiency.
- Cross-Functional Leadership: Aligned cross-functional teams through enhanced communication frameworks, fostering a collaborative environment that achieved a 20% reduction in project delays.
- Strategic Cost Management: Executed data-driven decision-making and risk assessment to implement alternative project resolutions, resulting in a 10% cost savings across total project budgets.
- Data Analytics & Stakeholder Reporting: Analyzed performance metrics to develop comprehensive stakeholder presentations, providing actionable insights that enabled informed decision-making and transparent project tracking.
Assistant Manager
DEEJOS INTERIORS PVT LTD
08.2016 - 09.2019
- Operational Workflow Oversight: Prioritized and resolved critical tasks for a portfolio of 150+ residential projects, maintaining strict workflow oversight to guarantee on-time project completion and high-level customer satisfaction.
- Operations & Financial Governance: Directed branch operations, encompassing office administration and strict financial control, resulting in measurable gains in operational efficiency and process optimization.
- Sales Leadership & Revenue Growth: Led high-performing teams to surpass a 1.25 crore sales target during targeted marketing campaigns, driving significant business development and market share growth.
Project Coordinator commercial
OCEAN INTERIORS
05.2015 - 05.2016
- Project Governance & Financial Oversight: Orchestrated 400+ commercial project lifecycles, ensuring strict adherence to project schedules and budgetary constraints, resulting in a 12% increase in overall project profitability.
- Stakeholder Communication & Alignment: Facilitated high-frequency client engagement, managing 50+ stakeholder consultations weekly to provide technical presentations and transparent reporting, driving a 20% growth in repeat business/upsales.
- Vendor Management & Cost Control: Streamlined vendor workflows and master scheduling for 150+ partners, driving operational efficiency that accelerated project delivery by 30% and secured 15% in annual cost savings.
Coordinator/Site Engineer
FERRON INTERIORS
09.2013 - 04.2015
- Project & Resource Coordination: Orchestrated sub-contractors and labor workflows to ensure optimal resource allocation, consistently meeting project milestones for 100% on-time completion.
- Procurement & Delivery Excellence: Managed purchasing lifecycles and inventory records to streamline material availability, ensuring seamless project handovers and peak customer satisfaction.
Education
MBA - International Business
ANNAMALAI UNIVERSITY
CHIDAMBARAM, INDIA05-2017
Bachelor of Engineering - Civil Engineering
JERUSALEM COLLEGE OF ENGINEERING
CHENNAI, INDIA06-2013
Skills
Personal Information
Timeline
Vendor Relations Manager
Shoba
12.2024 - Current
Vendor Manager -
LIVSPACE
09.2022 - 10.2024
Operations Consultant -
LIVSPACE
06.2022 - 08.2022
Assistant Manager - Project Planning
HOMELANE INTERIORS
11.2019 - 06.2022
Assistant Manager
DEEJOS INTERIORS PVT LTD
08.2016 - 09.2019
Project Coordinator commercial
OCEAN INTERIORS
05.2015 - 05.2016
Coordinator/Site Engineer
FERRON INTERIORS
09.2013 - 04.2015
MBA - International Business
ANNAMALAI UNIVERSITY
Bachelor of Engineering - Civil Engineering
JERUSALEM COLLEGE OF ENGINEERING