Alex Sebastian
Dubai
Summary
Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cargo Agent
DNATA CARGO DUBAI AIRPORT
04.2021 - Current
- Facilitate the efficient handling and processing of cargo, courier, and mail in the assigned cargo warehouse/airside operations.
- Inspect, verify, and count goods meticulously to ensure adherence to standards, and promptly update shipment details for customer tracking.
- Foster and sustain robust customer relationships to expedite timely supply.
- Accurately input and validate data in cargo systems, upholding stringent time standards.
- Enforce strict adherence to IATA manuals for special cargo handling, including dangerous goods and live animals.
- Collaborate with government authorities to oversee cargo movement, ensuring timely customs clearance.
- Oversee the loading and unloading of cargo, promptly addressing deviations from protocols.
- Monitor daily logistics movements, proactively following up on deliveries to maintain a seamless supply chain.
- Originated and implemented operational processes and procedures, amplifying productivity.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Liaised with customers provide status updates and explain cargo shipment delays.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff.
Warehouse Supervisor
JEE BEE LOGISTICS
10.2020 - 11.2020
- Directed and supervised warehouse staff to ensure smooth daily operations.
- Tracked, managed, and ensured the timely delivery of goods, maintaining meticulous records and verifying order accuracy.
- Oversaw fleet and equipment maintenance, ensuring operational readiness.
- Communicated effectively with various departments and customers to streamline processes.
- Used warehouse management software to reconcile daily inventory.
- Managed merchandise inventory transactions.
Education
MBA - Logistics Management
University of The West of Scotland
Kochi, Kerala11.2020
Bachelor of Commerce - Finance And Taxation
Mahatma Gandhi University
Idukki, Kerala04.2018
Skills
Analytical Skills
Requirements Analysis
Strategic Thinking
Presentation skills
Self-Motivated
Time Management
Certification
• Dangerous Goods Regulations Cat 7,8,10, Dnata
• Fundamentals of cargo operation Import/Export, Dnata
• Dnata Cargo Special Load Handling.
• Dnata Cargo Product knowledge and Documentation.
• Basic Airline Security Course, Dnata
• Fundamentals of dangerous goods handling (CAT 8).
• Dnata Airport Operations Safety.
Additional Information
Date of Birth: 29/05/1997
Marital Status: Single
Nationality : Indian
Visa Status: Residence visa
Passport No: U2049291
Valid UAE license: LMV
Languages
English
Malayalam
Hindi
Timeline
Cargo Agent
DNATA CARGO DUBAI AIRPORT
04.2021 - Current
Warehouse Supervisor
JEE BEE LOGISTICS
10.2020 - 11.2020
MBA - Logistics Management
University of The West of Scotland
Bachelor of Commerce - Finance And Taxation
Mahatma Gandhi University
• Dangerous Goods Regulations Cat 7,8,10, Dnata
• Fundamentals of cargo operation Import/Export, Dnata
• Dnata Cargo Special Load Handling.
• Dnata Cargo Product knowledge and Documentation.
• Basic Airline Security Course, Dnata
• Fundamentals of dangerous goods handling (CAT 8).
• Dnata Airport Operations Safety.
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