Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
GeneralManager
Alexandra Iatuha

Alexandra Iatuha

Student
Dubai

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


I am creative and initiative candidate. I have good interpersonal and team work skills.

Overview

1
1
year of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Assistant

Prodigident
Cologne
09.2021 - 10.2021
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Translated information into electronic forms by compiling and sorting data.
  • Answered phones to process requests, transfer calls or relay messages to appropriate personnel.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Interacted with vendors to purchase and set up equipment and services.
  • Acquired product and service knowledge to provide solutions to customers.
  • Helped management with business operations to align teams, set goals and execute initiatives.

Hostess

Les Sens
Nice
09.2020 - 09.2021
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Answered customer questions about hours, seating and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Education

Bachelor Of Business Administration - Tourism And Events

Canadian University Dubai
Dubai
07.2021 - Current

Bachelor Of Tourism Studies - Hospitality

International University of Monaco
Monaco
09.2020 - 09.2021

Skills

Mail handling

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Software

Microsoft Office

Interests

Cooking

Timeline

Assistant

Prodigident
09.2021 - 10.2021

Bachelor Of Business Administration - Tourism And Events

Canadian University Dubai
07.2021 - Current

Hostess

Les Sens
09.2020 - 09.2021

Bachelor Of Tourism Studies - Hospitality

International University of Monaco
09.2020 - 09.2021

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