Microsoft Office
Alexandra Iatuha
Student
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I am creative and initiative candidate. I have good interpersonal and team work skills.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Assistant
Prodigident
Cologne
09.2021 - 10.2021
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Translated information into electronic forms by compiling and sorting data.
- Answered phones to process requests, transfer calls or relay messages to appropriate personnel.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Set up conference rooms, technology and materials to facilitate meetings.
- Interacted with vendors to purchase and set up equipment and services.
- Acquired product and service knowledge to provide solutions to customers.
- Helped management with business operations to align teams, set goals and execute initiatives.
Hostess
Les Sens
Nice
09.2020 - 09.2021
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Answered customer questions about hours, seating and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Bachelor Of Business Administration - Tourism And Events
Canadian University Dubai
Dubai 07.2021 - Current
Bachelor Of Tourism Studies - Hospitality
International University of Monaco
Monaco 09.2020 - 09.2021
Skills
Mail handling
Business administration
Business correspondence
Relationship building
Verbal and written communication
Administrative tasks
Document control
Schedule and calendar management
Software
Interests
Cooking
Timeline
Assistant
Prodigident
09.2021 - 10.2021
Bachelor Of Business Administration - Tourism And Events
Canadian University Dubai
07.2021 - Current
Hostess
Les Sens
09.2020 - 09.2021
Bachelor Of Tourism Studies - Hospitality
International University of Monaco
09.2020 - 09.2021