Summary
Overview
Work history
Education
Skills
Timeline
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Alexandra Ioana Zevedei

Alexandra Ioana Zevedei

Abu Dhabi,United Arab Emirates

Summary

Highly motivated and customer-focused flight attendant with an outgoing personality and a passion for exceptional customer experiences. I demonstrate confidence working independently as well as being a valued member of a team. I focus on providing outstanding service with attention to details and ensure that the business is always represented in a professional manner.

Overview

9
9
years of professional experience
8078
8078
years of post-secondary education

Work history

Flight Attendant

Etihad Airways
Abu Dhabi, United Arab Emirates
06.2024 - 02.2025
  • Conduct pre-flight safety checks and ensure that all emergency equipment is operational and accessible
  • Deliver excellent customer service by welcoming guests, assisting with seating arrangements and addressing any inquiries
  • Provide personalized services such as beverage and food offerings, addressing individual needs and requests
  • Offer extra care to guests with special needs such as children, mothers traveling alone, elderly guests etc
  • Surprise guests on special occasions such as birthdays or wedding celebrations
  • Recognized and respected cultural differences and individual needs
  • Assist guests in case of medical emergencies by administrating first aid and coordinating with the rest of the team
  • Maintain cleanliness and orderliness of cabin during the flight to ensure a comfortable and safe environment

Personal Assistant to CEO

ITR GLOBAL FZE
Dubai, United Arab Emirates
07.2021 - 05.2024
  • Assist CEO during corporate meetings and preparing reports
  • Act as main point of contact between CEO, other executives, employees, clients or other external partners
  • Prepare daily meeting schedules, travel and accommodation arrangements for CEO
  • Rack daily expenses and prepare monthly reports
  • Plan and coordinate personal events
  • Assist with organizing home maintenance, staff schedules or household purchases
  • Oversee ordering of office supplies and inventory ensuring the CEO always has necessary materials
  • Address any other ad-hoc tasks or requests that arise, often involving problem-solving, flexibility and quick thinking

Flight Attendant

Emirates Airlines
Dubai, United Arab Emirates
08.2016 - 08.2020
  • Conduct safety checks before the flight
  • Provide high standard service and care towards guests, VIP guests while ensuring their comfort and safety throughout flight
  • Learning about guests' profiles and prefferances
  • Exceeded guests expectations and inspired them of company unique and generous hospitality
  • Monitor and secure cabin regularly
  • Ensured cleanliness of cabin and lavatories throughout the flight while making sure safety equipment is not tempered with
  • Recommend corrective actions when faced with customer complaints and ensure follow-up and report is done

Education

European Studies -

University of Bucharest

Literature - undefined

National College Jean Monnet

6 Weeks Initial Training -

Etihad Cabin Crew Academy
Abu Dhabi

VIP Flight Attendant -

Training Solutions, Dietmar Duller
Geneva, Switzerland

2 months initial Cabin Crew Training -

Emirates Training College
Dubai

Skills

  • Exceptional communication and interpersonal skills
  • Advanced knowledge of cabin safety and emergency procedures
  • Ability to anticipate guests needs and deliver personalized service
  • Strong organizational and multitasking abilities
  • Discretion and confidentiality
  • High level of cultural awareness and adaptability



    • Languages: Romanian – mother language

    English – Fluent

    Spanish – Advanced


    Computer skills: Microsoft Office/ word, excel, power point – Advanced


    Driving license – Dubai and Europe


    Interest: Pilates, Reading, Cooking Italian and classic French cuisine, Gym on daily basis

Timeline

Flight Attendant

Etihad Airways
06.2024 - 02.2025

Personal Assistant to CEO

ITR GLOBAL FZE
07.2021 - 05.2024

Flight Attendant

Emirates Airlines
08.2016 - 08.2020

Literature - undefined

National College Jean Monnet

European Studies -

University of Bucharest

6 Weeks Initial Training -

Etihad Cabin Crew Academy

VIP Flight Attendant -

Training Solutions, Dietmar Duller

2 months initial Cabin Crew Training -

Emirates Training College

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Alexandra Ioana Zevedei