ALEXANDRA TUDOSE
Summary
Experienced, dynamic and result-driven professional with over 9 years of working experience in Management, Coordination and Team Leadership across fast paced environment.
Proven ability to lead cross-functional teams, streamline operations and drive performance through strategic planning and effective communication.
Skilled in project coordination, management, process improvement and provide creative ideas in different aspects of the business.
Recognized for strong leadership, focussed on details, problem solving abilities and a commitment to achieving organizational goals while fostering collaborative and high performing team culture.
Overview
10
10
years of professional experience
Work history
Aesthetic Consultant & Clinic Coordinator
Amara Aesthetic Studio ( Operated by Shuraa Business Setup)
Dubai, UAE
01.2025 - Current
- Spearheaded the end-to-end setup of the clinic before launch, including vendor sourcing, equipment procurement, facility layout planning and compliance with health and safety regulations.
- Conducted market research and assisted in selecting service offerings( Dental, Dermatology, Beauty Therapy), product lines ( injectable, dental equipment, skin care) and pricing strategies tailored to target clientele.
- Provided expert Aesthetic Consultations to clients designing personalized Treatment Plans and supporting client retention through strong relationship- building.
- Trained and mentored new staff on the clinic procedures, customer service standards, and aesthetic product knowledge to uphold brand quality and professionalism.
- Collaborated with healthcare providers, suppliers to ensure delivery of quality care services.
- Worked closely with the Marketing Team & Content Creators for brand development efforts, including launching social media campaigns & managing client feedback loops.
- Handled billing procedures through Capsule software ensuring prompt payments from patients.
Senior Team Lead & Business Development
Seva Wellbeing Welness Centre
Dubai
05.2023 - 12.2024
- Trained and constantly guided the team in order to achieve KPI.
- Organized bulk messages to be sent to a specific category of targeted clients and increased our sales with 25%.
- Reviewed and incorporated performance data and client feedback to inform continuous improvement initiatives.
- Cultivated strong partnerships with key influencers, securing valuable media coverage and endorsements to drive growth.
- Coordinated with Marketing team and worked together on the website changes and the upcoming activities (classes, private sessions with international therapist's.
- Managed the booking system -MBO, invoicing & Billing via Stripe( payment link) internal communications via Slack and email.
- Oversaw day-to-day operations, ensuring adherence to company standards.
Senior Operations Manager
XAL- lighting
London
04.2020 - 05.2023
- Lead and managed a team of 22 individuals, overseeing daily operations and ensuring optimal performance.
- Developed and prepared multiple detailed quotations, effectively communicating with contractors to ensure accurate pricing and timely submission.
- Provided strategic advice and recommendations in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures.
- Tracked and communicated project status, timelines and action items from project inception to completion.
- Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
- Purchased materials, planned inventory and control cost, updated prices/ applied discounts, stock control and functional area inventory, identified and resolved any issues with the production team.
- Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
- Achieved high client satisfaction.
Clinic Manager
Cavendish Clinic Aesthetics
London
05.2018 - 03.2020
- Lead by example in creating a positive and result-driven team environment that encourages creativity, accountability and mutual respect.
- Spearhead the recruitment process by identifying top talent conducting interviews and ensuring the onboarding process is smooth and engaging.
- Regularly evaluate team performance, provide constructive feedback, and manage performance improvement plans where necessary.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data- this was leading to 10% increase in our sales after follow up with our potential patients.
- Managed the budget and financial resources of the business.
- Responsible for meetings with suppliers and negotiating at the best costs.
- Designed and implemented business strategies to help the clinic meet organizational goals.
- Identified and solved any complaints or issues to ensure smooth running of the clinic, by attending and contributing to meetings also establishing and maintaining relationships with clients or other partners.
Assistant Manager
Harley Street Aesthetics
London
07.2015 - 05.2018
- Utilized Microsoft Excel to manage spreadsheets and deliver specialized reports on company metrics, and Phorest Booking system to monitor the appointments and payments.
- Organized filling systems and maintained records and documentation in alignment with company policies and data security.
- Addressed patients complaints and resolved issues being constantly focused on customer satisfaction.
- Planned and coordinated events and activities, maintaining seamless and efficient workflow and productivity.
- Document expenses and hand in daily, weekly and monthly reports; managed company data and KPI report generation.
- Prepared, maintained inventory records and ordered supplies such as injectable and skin care.
Education
Diploma - Business And Management
Durham University
06.2020
Skills
- Verbal And Written Communications Skills
- Negotiation Skills & Sales
- Time Management And Deadline- Oriented
- Planning and Organizing
- Leadership Skills
- Critical Thinking
- Business Development
- Customer Relationship
- Experience in Startup company
Personal Information
ALEXANDRA, TUDOSE,
Dubai Marina, Dubai,
Alexandra.tudose16@yahoo.com
+971 54 712 5211 & WhatsApp :
+44 7543882156,
Languages
English
Proficient
C2
Spanish
Advanced
C1
Italian
Advanced
C1
Timeline
Aesthetic Consultant & Clinic Coordinator
Amara Aesthetic Studio ( Operated by Shuraa Business Setup)
01.2025 - Current
Senior Team Lead & Business Development
Seva Wellbeing Welness Centre
05.2023 - 12.2024
Senior Operations Manager
XAL- lighting
04.2020 - 05.2023
Clinic Manager
Cavendish Clinic Aesthetics
05.2018 - 03.2020
Assistant Manager
Harley Street Aesthetics
07.2015 - 05.2018
Diploma - Business And Management
Durham University
Similar Profiles
Karat Mostefa WassilaKarat Mostefa Wassila
Receptionist at Shuraa Business setup companyReceptionist at Shuraa Business setup company
SAKSHI SHARMASAKSHI SHARMA
Lead Qualification Specialist at Shuraa Business SetupLead Qualification Specialist at Shuraa Business Setup
Frank NkansahFrank Nkansah
Assistant Sous Chef at Shuraa Business Setup LlcAssistant Sous Chef at Shuraa Business Setup Llc
Hardik VyasHardik Vyas
Aesthetic Clinic Management Consultant at Elysium Forma ConsultancyAesthetic Clinic Management Consultant at Elysium Forma Consultancy
Kiran MundotiaKiran Mundotia
Aesthetic Clinic Assistant at Luxe AmbianceAesthetic Clinic Assistant at Luxe Ambiance