Summary
Overview
Work History
Education
Skills
Timeline
Generic
ALEX CHEGE   BORO

ALEX CHEGE BORO

DUBAI

Summary

Customer-focused professional with strong communication and interpersonal skills. Able to handle customer inquiries, resolve issues efficiently, and provide a positive service experience. Reliable, adaptable, and eager to contribute to a high-quality customer service team

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Waiter -

BRUNCH AND CAKE LLC
DUBAI
06.2025 - 01.2026

• Greeted guests warmly and ensured a positive dining experience
• Provided menu information and recommendations to customers
• Took food and beverage orders accurately, and delivered promptly
• Handled customer requests and resolved complaints politely
• Worked closely with kitchen and bar staff to ensure smooth service
• Ensured tables were clean, set, and ready for service
• Processed bills and handled cash or card payments
• Followed hygiene, safety, and restaurant standards

Technician -

UNIVERSAL ENGINEERING SYSTEMS LIMITED
NAIROBI, KENYA
01.2021 - 12.2024

• Installed and serviced air conditioning units and refrigeration systems
• Diagnosed mechanical and electrical faults and carried out repairs
• Performed routine maintenance to improve system efficiency
• Conducted refrigerant charging and leak detection
• Maintained service reports and work logs
• Ensured compliance with safety standards

Education

Diploma of Higher Education - Refrigeration and Air Conditioning

KENYA POLYTECHNIC UNIVERSITY COLLEGE
NAIROBI KENYA
09.2013 - 07.2014

Skills

  • Customer service
  • Time management
  • Teamwork
  • Good communication
  • Problem solving

Timeline

Waiter -

BRUNCH AND CAKE LLC
06.2025 - 01.2026

Technician -

UNIVERSAL ENGINEERING SYSTEMS LIMITED
01.2021 - 12.2024

Diploma of Higher Education - Refrigeration and Air Conditioning

KENYA POLYTECHNIC UNIVERSITY COLLEGE
09.2013 - 07.2014
ALEX CHEGE BORO