Alexei Cecan
Dubai
Summary
Email Dubai, UAE Address Client Advisor Motivated enthusiastic and goal-achiever seeking a work environment where I can implement my experience qualifications, training and professional skills. Excellent communication, presentation and negotiation skills. Adaptable, flexible, motivated and great team player. Hard working and dedicated, sociable with a pleasing personality, can work under pressure sincere and outcomes oriented.
Overview
5
5
years of professional experience
Work History
Marketing Specialist
Bomb Cosmetics / Essentya Cosmetics Dubai Mall | Dubai, UAE
08.2022 - Current
- Monitored trends in social media, industry and competitive landscape to create new material.
- Identified appropriate marketing channels and target customers for campaigns.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
- Analyzed data from previous and current marketing campaigns to improve future results.
Senior Sale Associate
Bomb Cosmetics /Essentya Cosmetics / Dubai Festival City | Dubai, UAE
08.2019 - 08.2021
- Language
- Take a measurements from the Clients and assist with modifications on MTM;
- Grant an outstanding service to the clients in compliance with the company guidelines;
- Ensuring high levels of customer satisfaction through extra mile to achieve excellent sales service;
- Cashiering, Process POS (point of sale) purchases;
- Handling returns, damage items and refunds;
- Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
- Oracle Retail- Retail Software
- System
- Retail Directions- Fully integrated
- POINT OF SALE SYSTEM!
- Dotline- Dynamic price tag design with sales reporting & accountability, self service POS systems,multiple barcode technology support
- POS - systems knowledge
- Computer skills
- Maximize sales and provide excellent customer and after sales service;
- Actively develop new clients and consistently strengthen existing client relationships;
- Possess the ability to work well in a team and the willingness to support and assist your colleagues;
- Maintain organisation, grooming and appearance standards;
- Contribute and support with the back of house operations and processes, e.g
- Stock control and inventories.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
Senior Client Advisor Assistant Manager
Russian Village Exhibitor / Global Village | Dubai, UAE
10.2018 - 04.2019
- Experience
- Provide an exceptional client service experience by exceeding customer expectations;
- Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
- Consistently achieve or exceed monthly and seasonal individual and store sales goals;
- Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;
- Demonstrated respect, friendliness and willingness to help wherever needed;
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
High School Diploma -
C.E.I.T.I. College
Chisinau, Moldova, Republic Of 06.2017
High School Diploma -
Ion Creanga High School
Faleshti, Moldova, Republic Of06.2015
Skills
- Key skills
- Pricing Structures Knowledge
- Data Collection Processes
- Excellent Interpersonal
- Perseverance & motivation
- Teamwork skills
- Communication skills
Languages
Romanian
Bilingual or Proficient (C2)
English
Advanced (C1)
Russian
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
French
Elementary (A2)
Timeline
Marketing Specialist
Bomb Cosmetics / Essentya Cosmetics Dubai Mall | Dubai, UAE
08.2022 - Current
Senior Sale Associate
Bomb Cosmetics /Essentya Cosmetics / Dubai Festival City | Dubai, UAE
08.2019 - 08.2021
Senior Client Advisor Assistant Manager
Russian Village Exhibitor / Global Village | Dubai, UAE
10.2018 - 04.2019
High School Diploma -
C.E.I.T.I. College
High School Diploma -
Ion Creanga High School
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