Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Work Availability
Timeline
CustomerServiceRepresentative
ALEXIS AMOUGOU

ALEXIS AMOUGOU

NURSING ASSISTANT
ABU DHABI,UAE

Summary

A compassionate and dedicated care giver with previous year of experience in providing quality care and support to patient with various need and condition skilled in assisting with ADL, monitoring resident vital signs,administrating medication according to care plan and coordinating with other HCP recognized for excellent communication empathy and problem solving skills

Overview

2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Customer service representative

EMIRATE HOSPITALITY
Dubai, UAE
10.2023 - Current
  • Upsold new products and accessories to customers, capturing significant increases in add-on sales.
  • Coordinated advanced help for complex [Product or Service] issues.
  • Maintained compliant documentation on [Software] for reliable company records.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.
  • Shared informational brochures and details about policies to help guests make decisions.
  • Built customer rapport by providing friendly, genuine service, increasing customer retention by [Number]%.
  • Listened actively to offer accurate information and best solution to their needs.

Certified nursing assistant

London medical consultant clinic
Abu Dhabi, UAE
11.2021 - 12.2022
  • Helped design and update treatment plans based on progress and health developments.
  • Sensitive to needs of geriatric patients.
  • Monitored and recorded patient vital signs, including recording daily inputs and outputs.
  • Prepared treatment rooms prior to use.
  • Recorded weight and height measurements, blood pressure and blood sugar levels.
  • Updated families regularly on patient progress and treatment plan changes.
  • Directed patients in prescribed range of motion exercises and proper usage of braces or artificial limbs.
  • Assembled and dismantled equipment required by healthcare professionals.
  • Created and maintained safe living environment for patients, and helped facilitate activities of daily living (ADL).
  • Provided incontinence care and bed baths, maintaining patient dignity at all times.
  • Provided patients and families with emotional support.
  • Recorded vital signs and other metrics to inform care team of ongoing progress.

Education

HEALTH CARE

INFINITY SKILLS AND STUDIES
Abu Dhabi UAE
09.2022 - 09.2023

Diploma -

SIANTOU HIGHER INSTITUTE OF TECHNOLOGY
Yaounde CAMEROON
10.2017 - 07.2019

Skills

  • Collecting vital signs
  • Quality patient care
  • Pressure area care
  • Grooming and bathing assistance
  • Wound care
  • Helping with medication
  • General housekeeping ability
  • Mobility assistance
  • Clinical observations
  • Medical terminology knowledge
  • Patient handling and positioning
  • Basic life support
  • Healthcare support
  • Patient relations
  • Feeding assistance
  • Patient risk assessment
  • Communication skills
  • Problem-solving
  • Customer-focused
  • Time management
  • Multilingual

Languages

English
Fluent
French
Fluent

Certification

certify CNA

BLS

Caregiver certificat

certificate of experience

AMCA


Affiliations

  • music , sport, reading,cars tourism

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer service representative

EMIRATE HOSPITALITY
10.2023 - Current

HEALTH CARE

INFINITY SKILLS AND STUDIES
09.2022 - 09.2023

Certified nursing assistant

London medical consultant clinic
11.2021 - 12.2022

Diploma -

SIANTOU HIGHER INSTITUTE OF TECHNOLOGY
10.2017 - 07.2019

certify CNA

BLS

Caregiver certificat

certificate of experience

AMCA


ALEXIS AMOUGOUNURSING ASSISTANT