Summary
Overview
Work history
Education
Skills
Websites
Personal Information
Timeline
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Alfiandi Solihin

Alfiandi Solihin

Cianjur,Indonesia

Summary

Detail-oriented professional with expertise in Microsoft Office, computerised inventory software, and communication. Demonstrates strong service skills and a proven track record in sales and marketing. Proficient in goods receiving procedures, waste management, stock rotation practices, and shipping and receiving duties. Known for relationship building strengths and committed to enhancing operational efficiency.

Overview

9
9
years of professional experience

Work history

Storekeeper

The Grand Cosmopolitan Hotel
Dubai, UAE
12.2024 - Current
  • Minimised stock discrepancies with vigilant monitoring and updating of records.
  • Coordinated delivery schedules to ensure consistent availability of merchandise.

Food Service Worker

The Grand Cosmopolitan Hotel
Dubai, UAE
12.2022 - 12.2024


  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Customer Care Specialist

Honest Bank
Jakarta, Indonesia
11.2021 - 12.2022


  • Streamlined operational efficiencies by managing accounts and contracts and processing system orders and cancellations.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.


F&B Captain

Ismaya
Jakarta, Indonesia
07.2019 - 11.2021


  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.

Senior Waiter

The Ocean Restaurant
Jeddah, Saudi Arabia
04.2016 - 08.2018


  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Prepared specialty desserts for customers for special occasions.

Education

Diploma - Hotel Management

Ariyanti
Indonesia
04/2014 - 11/2015

Skills

  • Microst Office & Computer
  • Communication
  • Service Skill
  • Sales & Marketing
  • Advanced
  • Goods receiving procedures
  • Waste management procedures
  • Stock rotation practices
  • Shipping and receiving duties
  • Computerised inventory software
  • Relationship building strengths

Personal Information

Title: Professional Hotelier

Timeline

Storekeeper

The Grand Cosmopolitan Hotel
12.2024 - Current

Food Service Worker

The Grand Cosmopolitan Hotel
12.2022 - 12.2024

Customer Care Specialist

Honest Bank
11.2021 - 12.2022

F&B Captain

Ismaya
07.2019 - 11.2021

Senior Waiter

The Ocean Restaurant
04.2016 - 08.2018

Diploma - Hotel Management

Ariyanti
04/2014 - 11/2015
Alfiandi Solihin