Alhassan Dumbuya

SOC analysts ensure that events are investigated and possible security incidents are accurately identified, analysed, escalated, guarded against, and communicated with clarity.

• Enhanced network security by monitoring systems for potential threats and vulnerabilities.
• Threat and vulnerability analysis.
• Investigating, documenting, and reporting on any information security (InfoSec) issues and emerging trends.
• Analysis and advising or response to previously unknown hardware and software vulnerabilities.
• Preparing disaster recovery plans.
• Identified root causes of security breaches through thorough investigation and analysis of log data.
• Provided technical support during high-priority incidents, ensuring timely resolution with minimal impact on business operations.
• Supported compliance initiatives by conducting regular audits of security controls and providing recommendations for improvement.
• Collaborated with IT teams to implement effective security measures, safeguarding critical data and systems.
• Conducted security audits to identify vulnerabilities.
• Performed risk analyses to identify appropriate security countermeasures.

• · Good knowledge and experience working with Windows and Mac OS environments.
• · Joining Windows/Mac devices in autopilot and software deployment from jamf and intune
• · Responsible for imaging of PCs using SCCM.
• · Walk users through installing applications and computer peripherals.
• · User password reset and unlocking account and cloning accounts.
• · Create and manage accounts in Active Directory and Entra ID: adding, modifying, and coordinating migration of user accounts.
• MFA setup
• Cisco meraki installation and configuration of users account
• · Direct unresolved issues to the next level of support personnel.
• Provided Tier 1 and Tier 2 IT support to non-technical internal users through desk-side support services.
• · Setting up OneDrive, SharePoint and Microsoft Teams.
• Installing and upgrading operating systems and computer software.

The IAM analyst's role is to support the organisation's identity and access management program. Here are common tasks listed in an IAM analyst job description:

• Administer user accounts and access privileges in the organisation's identity management system.
• Work closely with the IAM team to ensure that the right people can access the right resources.
• Responsible for the day-to-day administration of the IAM system.
• Involved in troubleshooting and resolving IAM issues.
• Participate in IAM projects and initiatives.
• Work with internal customers, business analysts, and application teams to understand access requirements.
• Maintain documentation for the IAM program.
• Participate in IAM audits and review access control reports to identify potential risks.
• Provide training to new users on the IAM system.
• Update and maintain the IAM system according to changes in the organisation's business needs.