Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALI ABBAS

ALI ABBAS

Tour Manager
Dubai,UAE

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Tour Manager

Junket Tours
lahore, PAKISTAN
07.2021 - 07.2023
  • Invoiced customers and chased up unpaid bookings to avoid payment delays and balancing issues.
  • Monitored market trends to develop tours suited to customer demand.
  • Informed resort representatives of guest arrival, package and departure details.
  • Assessed prospective resort suitability and quality through in-person visits.
  • Built positive, productive relationships with suppliers to negotiate budget-friendly prices.
  • Designed bespoke holiday packages to exact customer budget and resort requirements.
  • Coordinated bus and transport companies to operate tours according to trip schedules.
  • Actioned customer feedback to improve tour and holiday offerings.
  • Verified customer insurance and documentation ahead of travel for reduced risk.
  • Produced physical and online brochures showcasing tour package information.
  • Calculated competitive tour quotes to increase bookings and grow revenue.
  • Researched resorts and destinations ahead of tour planning to assess suitability for customer bases.
  • Promoted offers, promotions and deals on social media channels to increase customer engagement.
  • Used destination knowledge to enhance customer trips with local recommendations.
  • Tracked flight prices to secure best-possible prices for customer trips.
  • Negotiated below-average hotel costs to maximise earning possibilities.

Tour Manager

Mammoth Tours
Gilgit, Paksitan
06.2018 - 06.2021
  • Invoiced customers and chased up unpaid bookings to avoid payment delays and balancing issues.
  • Monitored market trends to develop tours suited to customer demand.
  • Informed resort representatives of guest arrival, package and departure details.
  • Assessed prospective resort suitability and quality through in-person visits.
  • Built positive, productive relationships with suppliers to negotiate budget-friendly prices.
  • Designed bespoke holiday packages to exact customer budget and resort requirements.
  • Achieved cost-effective transportation and car hire for package holidays tailored to client budgets.
  • Coordinated bus and transport companies to operate tours according to trip schedules.
  • Actioned customer feedback to improve tour and holiday offerings.
  • Verified customer insurance and documentation ahead of travel for reduced risk.
  • Produced physical and online brochures showcasing tour package information.
  • Used destination knowledge to enhance customer trips with local recommendations.
  • Negotiated below-average hotel costs to maximise earning possibilities.
  • Tracked flight prices to secure best-possible prices for customer trips.

Education

High School Diploma - ARTS

ISLAMIA GOVT ,ARTS & COMMERCE COLLEGE
KARACHI
10.2016 - 10.2018

Skills

  • Ticket sales reporting
  • Travel sales
  • Geographical knowledge
  • Cultural standards
  • Flight and hotel reservations
  • Sales pipeline management
  • Special travel assistance
  • Itinerary creation
  • Travel recommendations
  • Arts and culture
  • Adept with GPS navigation
  • Public speaking
  • Baggage assistance
  • Local history
  • Payment collection
  • Tourism management
  • Company branding
  • Tourism development
  • Crisis Management
  • Proficient in English

Languages

English
Fluent
Hindi
Advanced

Timeline

Tour Manager

Junket Tours
07.2021 - 07.2023

Tour Manager

Mammoth Tours
06.2018 - 06.2021

High School Diploma - ARTS

ISLAMIA GOVT ,ARTS & COMMERCE COLLEGE
10.2016 - 10.2018

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ALI ABBASTour Manager