I am an ambitious person with 3 years of experience in information technology in the UAE market. Creative, sharp-minded person with leadership and coaching skills. Strong time-management skills and work ethic. Revenue and results-driven.
Overview
3
3
years of professional experience
Work History
Information Technology Engineer
FRACTAL systems
Dubai, UAE
04.2022 - 11.2024
Provided frontline technical support to 90 users; in addition, resolving issues related to hardware, software, and network connectivity
Ability to work effectively both independently and as part of a team
Control and maintain Fractal Technology in Colombia's pavilion during Expo 2020 such as led panels, Brightsign device, sending cards, computers.....etc.
Working with various operating systems such as Windows, Linux and MAC OS.
Networking protocols, configuration, and troubleshooting
Managed and maintained IT infrastructure, including servers, networks, and cloud-based systems.
Installed and configured computer systems, ensuring all systems were fully operational and up-to-date.
Project planning, execution, and coordination
Participated in many projects like EXPO2020, TAQA 1 and 2, pure Health,GITEX.....etc
Configured and maintained network devices (routers, switches, firewalls) to ensure uninterrupted network services.
Managed relationships with third-party vendors, negotiating contracts and ensuring the timely delivery of IT services and hardware.
Provided user training and support, helping employees improve their technical skills and overall efficiency.
Installing and managing security technologies like CCTV cameras and Biometric
AV Technician
FRACTAL Systems
Dubai
12.2021 - 04.2022
Proficient in setting up, operating, and troubleshooting audiovisual (AV) Systems
Skilled in the installation and configuration of AV systems, including projectors, sound systems, microphones, and video conferencing equipment
Knowledgeable in utilizing software and hardware tools for AV
Capable of collaborating with event organizers, clients, and other team members to meet specific AV requirements and deliver high-quality results
Strong communication skills for understanding client requirements and providing technical advice.
Ability to operate video switchers, audio mixers, and other live broadcast equipment.
wireless microphone systems and frequency coordination.
Education
Bachelor - Information And Communication Technology Engineering
Tartous University
Tartous\Syria.
Skills
Team Work
Time Management
Leadership
Verbal & Written Communication
Installation and configuration of AV systems
Utilizing software and hardware tools for AV
Collaboration with event organizers and clients
Ability to work independently and as part of a team
Working with various operating systems (Windows, Linux, MAC OS)
Networking protocols, configuration, and troubleshooting
Setting up and maintaining servers, storage systems, and network infrastructure
Project planning, execution, and coordination
Installing and managing security technologies (CCTV cameras, Biometric)
Languages
English
Advanced (C1)
Arabic
Native
Timeline
Information Technology Engineer
FRACTAL systems
04.2022 - 11.2024
AV Technician
FRACTAL Systems
12.2021 - 04.2022
Bachelor - Information And Communication Technology Engineering
Tartous University
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