Ali Ahmad Ghanem
Export Supervisor
Cairo,Egypt
Summary
Motivated Export Key Account Supervisor with a strong passion for the food industry, seeking to leverage all experience and personal skills to contribute the growth and success of a dynamic company.
Overview
3
3
years of professional experience
Work History
Export Key Account Supervisor
Upper Egypt for food industries
Heliopolis , Egypt
2021.03 - Current
- Developed and maintained strong relationships with key clients, distributors, and suppliers, ensuring excellent customer satisfaction.
- Negotiated and finalized sales contracts, ensuring compliance with international trade regulations and customer requirements.
- Prepared accurate sales forecasts and reports, providing management with essential information for business planning and decision making.
- Preparing Proforma invoices for each order and coordinate with Finance and getting needed approvals.
- Follow up all open sales contracts and communicating with the planning / production / Logistics for confirming ETA on Time.
- Provided first-class client services, from onboarding to daily account management.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Resolved client complaints quickly and used feedback to improve account management services.
- Increased customer satisfaction by resolving issues.
Achievements :
* managed more than 5 international accounts.
* daily calls with more than 3 customers regarding sales process.
* did upselling offers with 60% of our customers.
Education
Bachelor of Business Administration - Marketing
2014.09 - 2019.01
- Course of study in Marketing
Skills
- Strong knowledge of international trade regulations
- Strong knowledge in documentation and logistics process.
- Supporting in negotiations and sales agreements.
- Proficient in CRM systems.
- Proficient in Microsoft Office Suite.
- Account management
- Upselling and cross-selling techniques
- B2B account management
- Relationship management
- Communication skills
- Problem-solving
- Google Workspace
- Customer-focused
- Time management
Languages
English
Fluent
Arabic
Native
PREFERRED LOCATIONS
- Saudi Arabia
- United Arab Emirates
- Qatar
- Egypt
Personal Information
- Age: 28
- Gender: Male
- Nationality: Egyptian
- Marital Status: Single
Courses
1. CPIM Part 1 at Supply Chain Sociaty Nasr City Branch, 2023 August.
2. CPIM Part 2 at Supply Chain Sociaty Nasr City Branch, 2023 September.
Timeline
Export Key Account Supervisor - Upper Egypt for food industries
2021.03 - Current
ARAB ACADEMY FOR SCIENCE AND TECHNOLOGY - Bachelor of Business Administration, Marketing
2014.09 - 2019.01
Similar Profiles
Ahmed MostafaAhmed Mostafa
Quality Control Manager at Upper Egypt For Food Industry (UEFFI)Quality Control Manager at Upper Egypt For Food Industry (UEFFI)
Ahmed OmarAhmed Omar
Manager, Coordination at (Central unit-Local Development Ministry), OUDA, Hayat Karima (upper Egypt)Manager, Coordination at (Central unit-Local Development Ministry), OUDA, Hayat Karima (upper Egypt)
Sherri DormanSherri Dorman
Breakfast Cook at Upper Crust Food ServiceBreakfast Cook at Upper Crust Food Service