Ali Ahmed Qasem Aldumaini
Abu Dhabi,UAE
Summary
To be a part of a reputed organization that offers a challenging role in the world of business and modern technology that will enhance my skills as I contribute to the top line progress and assist in the bottom-line growth.
Strategic Technical Engineer pursuing Technical Engineer opportunity to leverage advanced knowledge of project management, server maintenance and system deployment illustrated across 2 years of superior industry performance.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
IT Technical Engineer
pivot engineering & general contracting
Abu Dhabi
09.2023 - Current
- Increased efficiency by streamlining technical documentation processes.
- Utilised advanced problem-solving skills for swift resolution of technical issues.
- Improved system functionality with regular maintenance and updates.
- Diagnosed and repaired complex machinery to reduce downtime.
- Ensured accurate record-keeping of all technical data for future reference.
- Utilised CAD software for creation of intricate design models.
IT support engineer
Tashareek General Contracting L.L.C
Dubai, UAE
05.2023 - 09.2023
- Provided efficient customer service through the installation, configuration, and maintenance of hardware and software systems.
- Delivered swift problem resolution by diagnosing and fixing network connectivity issues.
- Maintained high client satisfaction with prompt technical support response times.
- Improved system stability for smoother operations by regularly updating company software.
- Solved complex technical problems to ensure optimal performance of IT infrastructure.
- Set up user accounts and passwords ensuring secure access to networks and systems.
- Regularly updated antivirus software, preventing potential cyber threats from harming systems or data loss as a result of such attacks.
- Participated in team meetings contributing valuable insights into improving IT processes within the organisation.
- Managed helpdesk requests effectively reducing downtime experienced by employees.
IT Consultant
Makni Mall & ADCOOPS
Abu Dhabi
04.2016 - 09.2021
- Consulting staff from different parts of a client's organization
- Analyzing an organization's data
- Determining information system requirements and defining project objectives
- Making recommendations, such as suggesting appropriate hardware, software, and systems
- Designing, installing, and trialing new systems and software, and fixing any issues that arise
- Compiling and presenting information
- Writing reports and documentation
- Repairing computer problems and removing viruses
- Training users
- Responding to feedback
- Ability to carry out minor repairs to defects in the Specialized System (BMS,CCTV, Access control)
- Dealing direct and coordinate with MCC/ Police /CID with all the related to CCTV matters in many facilities
- (Makani AlShamkha - Makani Zakher Alain - 13 ADCoops branches)
- Dialing with CCTV integrator / CCTV maintenance
- Handling the footfall count systems
IT Support & Technician
ADCOOPS
Abu Dhabi
10.2014 - 04.2016
- Set up workstations with computers and necessary peripheral devices (routers, printers, etc)
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
Education
Diploma - Information Technology & Business (Double Major)
Emirates College of Technology
09.2005 - 02.2007
Secondary School Certificates - undefined
Hamza ibn Abd al-Muttalib Secondary School
09.2001 - 06.2004
Skills
- Windows System
- Mac Systems
- Microsoft Office
- Communication
- Time Management
- Problem Solving
- Team Management
- Consulting
- Data Analysis
- Information System Requirements
- Project Objectives
- Recommendations
- System Design
- System Installation
- System Testing
- Issue Resolution
- Information Compilation
- Report Writing
- Documentation
- Computer Repair
- Virus Removal
- User Training
- Feedback Response
- Minor Repairs
- CCTV Coordination
- CCTV Integration
- Footfall Count Systems
- Technological adaptability
- Precision communication
- Patience under pressure
- Mechanical engineering knowledge
- Technical specification writing
- CAD software proficiency
- Technical troubleshooting
Websites
Languages
English
Arabic
Personal Information
- Place of birth: Abu Dhabi
- Date of birth: 09/07/86
- Gender: Male
- Nationality: UAE
- Marital status: Single
Custom
- Reading
- Workout
- Travels
Timeline
IT Technical Engineer
pivot engineering & general contracting
09.2023 - Current
IT support engineer
Tashareek General Contracting L.L.C
05.2023 - 09.2023
IT Consultant
Makni Mall & ADCOOPS
04.2016 - 09.2021
IT Support & Technician
ADCOOPS
10.2014 - 04.2016
Diploma - Information Technology & Business (Double Major)
Emirates College of Technology
09.2005 - 02.2007
Secondary School Certificates - undefined
Hamza ibn Abd al-Muttalib Secondary School
09.2001 - 06.2004
Similar Profiles
Soyab ShaikhSoyab Shaikh
Senior quantity surveyor at Pivot Engineering & General Contracting CO. WLLSenior quantity surveyor at Pivot Engineering & General Contracting CO. WLL
SALEH HASAN AL-JABERISALEH HASAN AL-JABERI
MEP project Engineer / Team leader, Electrical Engineer, MEP coordinator Engineer at AL FIRAS GENERAL CONTRACTING ESTMEP project Engineer / Team leader, Electrical Engineer, MEP coordinator Engineer at AL FIRAS GENERAL CONTRACTING EST
Viraj GunarathnaViraj Gunarathna
MEP Document Controller at AZIZI Development - Gardinia Building Contracting Co LLCMEP Document Controller at AZIZI Development - Gardinia Building Contracting Co LLC
Yeasin RanaYeasin Rana
Soft Service Senior Supervisor at Al Batten Exclusive AirportSoft Service Senior Supervisor at Al Batten Exclusive Airport
MOHAMMED ANEES AKBARMOHAMMED ANEES AKBAR
Optometrist at Al Jaber OpticalOptometrist at Al Jaber Optical