Enthusiastic and results-driven customer service and sales professional with over 2 years of experience in the hospitality and tech sectors across Canada. Proven ability to lead teams, increase sales, and enhance customer satisfaction. Adept at integrating innovative tools such as AI to streamline operations and drive business growth. Currently seeking an opportunity in Dubai to leverage my international experience and contribute to organizational success.
Managed and led sales operations for a large event venue specializing in weddings, corporate events, and private functions. Oversaw a team of 20 staff, developed client-centered event solutions, and consistently exceeded booking targets. Leveraged AI tools to optimize marketing outreach and drive customer engagement.
Handled direct client sales and lead follow-up for a home security company. Built and maintained relationships with prospects and clients, converting leads into long-term customers. Contributed to revenue growth through strong communication skills, sales presentations, and CRM management.
Co-founded an AI-based software company focused on content automation. Responsible for business development, product marketing, and client acquisition. Oversaw strategic planning, customer onboarding, and partnership outreach to scale the platform across multiple sectors.