Performance-oriented Sales Leader offering exceptional record of achievement year over year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
16
16
years of professional experience
Work History
Regional Sales Director
dimensionn data ME- NTT Ltd
07.2020 - Current
Played pivotal role in developing and implementing sales strategies, resulting in remarkable 20% year-over-year growth in sales numbers.
Built and managed sales funnel using metrics to forecast achievements and measure goals.
Analyzes regional market dynamics in effort to maximize existing successes and to create new sales growth opportunities.
Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing.
Prepares forecasts, territory/industry management, and growth plans.
Led change and transformation across business areas to deliver benefits and align company resources.
Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Recruits, hires and trains staff members; fosters successful and positive team environment
Coordinated full sales operations within assigned region.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collaborated with marketing teams to help sales campaigns reach target audiences.
Built relationships with customers and community to establish long-term business growth.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Prepared sales presentations for clients showing success and credibility of products.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Area Sales Manager
dimension data Saudi Arabia -NTT Ltd
03.2018 - 06.2020
Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Built lasting relationships with clients through outstanding customer service interactions.
Exceeded targets by building, directing and motivating high-performing sales team.
Introduced new products to meet customer demand and increase profits.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Executed proven strategies to hit sales quota and help company achieve goals.
Senior Client Manager
dimension data Saudi Arabia- NTT Ltd
09.2013 - 03.2018
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.
Performed duties and provided service in accordance with established operating procedures and company policies.
Organized daily workflow and assessed appropriate staffing to provide optimal service.
Maintained client files with sales contracts, records of client interactions, client notes and other information.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Senior Account Manager
Emircom Saudi Arabia
01.2010 - 09.2013
Developed deep knowledge of customer businesses and relationship to company objectives.
Worked with customers to develop strategic business and account plans.
Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
Sold new products and services and developed new accounts to maximize revenue potential.
Originated new business transactions by incorporating expertise and value propositions.
meet and achieve the yearly quotas.
Account Manager
Baud Telecom Company
08.2007 - 01.2010
Listened attentively to client feedback to create stronger relations and shape business.
Sold new products and services and developed new accounts to maximize revenue potential.
Facilitated client satisfaction and renewed customer relations to drive growth.
Identified key entry points to enhance market penetration and maximize returns.
Education
MBA - MBA Programme
IE Business School
Madrid
06.2018
BE. Communica ons And Electronics Engineering - Engineering Technology
Beirut Arab University
Beirut, Lebanon
07.2007
Skills
Sales training and leadership
Account Management and Planning
BDM
Staff Development
Expanding territories
Lead Qualification
Vendor management
Strategic planning
Coaching and mentoring
Pipeline Development
Consultive Approach
Relationship Building
Accomplishments
Best Sales Manager of the year in ME several times.
Growing and developing the business in other territories.
Turning some Territories from Loss Operations to profitable operations.
Languages
English
Advanced
C1
French
Intermediate
B1
Arabic
Bilingual or Proficient (C2)
Timeline
Regional Sales Director
dimensionn data ME- NTT Ltd
07.2020 - Current
Area Sales Manager
dimension data Saudi Arabia -NTT Ltd
03.2018 - 06.2020
Senior Client Manager
dimension data Saudi Arabia- NTT Ltd
09.2013 - 03.2018
Senior Account Manager
Emircom Saudi Arabia
01.2010 - 09.2013
Account Manager
Baud Telecom Company
08.2007 - 01.2010
MBA - MBA Programme
IE Business School
BE. Communica ons And Electronics Engineering - Engineering Technology
Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)
Service Desk Analyst / Acting Shift Lead at NTT GDC India Private Limited / NTT DataService Desk Analyst / Acting Shift Lead at NTT GDC India Private Limited / NTT Data