Ali Dib
Mansourieh
Summary
Dynamic retail professional with entrepreneurial acumen and extensive experience in business management. Proven track record of fostering customer satisfaction, leading by example, and cultivating a collaborative team environment. Committed to maintaining the highest standards of quality through ongoing self-improvement and training. Eager to leverage skills and drive for success to propel career growth and achieve new milestones.
Overview
9
9
years of professional experience
Work History
Section Manager / Electronics - Hardgoods&Textile
Spinneys Lebanon
01.2022 - Current
- Enthusiastic Team Leader | Supply Chain Management | Customer-Centric Approach
As an enthusiastic team player, I lead a dynamic team of professionals, overseeing daily ordering and fostering strong relationships with suppliers. My responsibilities include meticulous target tracking, thorough promotion and flyer management. With a proactive problem-solving approach and a relentless focus on customer satisfaction, I ensure smooth operations and drive success in the supply chain management process.
Store Manager
AlKhayat Investments(United Arab Emirates)
01.2021 - 01.2022
- Overseeing daily operations to ensure smooth functioning of the store.
- Managing inventory levels and stock replenishment to meet customer demand.
- Supervising and training staff to deliver excellent customer service.
- Implementing sales strategies to achieve targets and maximize revenue.
- Ensuring compliance with company policies and safety regulations.
- Resolving customer complaints and addressing any issues promptly.
- Analyzing sales data and trends to make informed business decisions.
- Maintaining store cleanliness and organization to enhance the shopping experience.
- Collaborating with other departments to coordinate promotions and marketing campaigns.
- Creating a positive work environment and fostering teamwork among staff members.
Client Relationship Manager
Gold Mark Real Estate Broker (United Arab Emirates)
01.2020 - 01.2021
- Facilitating property transactions between buyers and sellers or landlords and tenants.
- Listing and marketing properties for sale or rent to attract potential clients.
- Conducting property viewings and tours for interested buyers or tenants.
- Negotiating sales or rental agreements on behalf of clients to achieve favorable terms.
- Providing expert advice on market conditions, property values, and investment opportunities.
- Managing client relationships and maintaining communication throughout the transaction process.
- Coordinating property inspections, appraisals, and other necessary procedures.
- Staying informed about local real estate regulations, zoning laws, and industry trends.
- Networking with other real estate professionals, lenders, and service providers to support clients.
- Continuously prospecting for new business opportunities and building a strong client base.
Business Owner
Entrepreneur
01.2018 - 01.2019
- Managed operations for two cafes in different locations.
- Oversaw staff, inventory and customer service.
- Implemented sales-boosting strategies.
- Maintained high cleanliness standards.
- Provided leadership and training to staff.
- Built strong supplier and community relationships.
- Customized offerings to fit each location's clientele.
- Handled customer inquiries and feedback.
- Used data analysis to enhance operations.
- Demonstrated strong organizational skills and adaptability.
Sales Assistant Electronics- TV and Heavy Household
Spinneys Lebanon
01.2017 - 01.2018
- Assist customers in selecting TVs and heavy household appliances.
- Provide product knowledge and advice.
- Demonstrate product features and functions.
- Process sales transactions accurately.
- Maintain product displays and inventory levels.
- Handle customer inquiries and issues.
- Stay updated on product trends and promotions.
Supervisor / Acting Section In-charge HHH
CarefourLebanon
01.2015 - 01.2017
- Supervise sales and operations for mobiles, laptops, TVs, and appliances.
- Lead sales team, ensuring exceptional customer service.
- Manage inventory, merchandising, and section cleanliness.
- Train and support staff to achieve sales targets.
- Address customer inquiries and issues effectively.
- Ensure compliance with company policies.
- Stay updated on product knowledge and trends.
Education
Advanced Diploma of Marketing and Communication -
The Mind tech Institute Australia
12.2019
Skills
- Time Management
- Communication
- Problem Solving
- Creativity
- Leadership
Language Expertise
- English
- Arabic
- Japanese (basic)
Timeline
Section Manager / Electronics - Hardgoods&Textile
Spinneys Lebanon
01.2022 - Current
Store Manager
AlKhayat Investments(United Arab Emirates)
01.2021 - 01.2022
Client Relationship Manager
Gold Mark Real Estate Broker (United Arab Emirates)
01.2020 - 01.2021
Business Owner
Entrepreneur
01.2018 - 01.2019
Sales Assistant Electronics- TV and Heavy Household
Spinneys Lebanon
01.2017 - 01.2018
Supervisor / Acting Section In-charge HHH
CarefourLebanon
01.2015 - 01.2017
Advanced Diploma of Marketing and Communication -
The Mind tech Institute Australia
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