A results-driven professional with strong team leadership skills, proven experience in delivering exceptional customer support, and a foundational understanding of HR practices. Adept at managing and motivating teams to achieve goals, ensuring customer satisfaction, and resolving issues efficiently. Skilled in utilizing CRM systems to track customer interactions and improve service quality.
Ensure fair and competitive compensation for employees Administer health insurance, retirement plans, and other employee benefits.
Expert in final settlements, ensuring timely payment of owed compensation per policy.
Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Coordinated employee placements and administrative details.
Processed paperwork and hiring details for promotions and lateral position changes.
Microsoft Office Suite
Driving License