Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
References
Timeline
Generic

Ali Hussain AL Rubaie

Sharjah

Summary

Accomplished professional with extensive expertise in ISO standards implementation and compliance, team leadership, and quality and risk management. Proven track record in process improvement and audit readiness within healthcare operations. Adept at documentation and reporting, project management, and training and capacity building. Strong analytical and problem-solving skills combined with proficiency in MS Office. Effective communicator with a focus on stakeholder engagement and continuous process improvement.

Overview

5
5
years of professional experience
6
6
Certification

Work History

Management Consultant

Universal Certification and Services
01.2022 - 04.2025
  • Successfully led the implementation of the following standards as part of organization-wide quality and operational excellence initiatives: ISO 9001 – Quality Management Systems, ISO 14001 – Environmental Management, ISO 45001 – Occupational Health & Safety, ISO 55001 – Asset Management, ISO 26000 – Social Responsibility, ISO 10002 – Customer Satisfaction & Complaints Handling, ISO 20400 – Sustainable Procurement, ISO 22301 – Business Continuity Management, ISO 27001 – Information Security Management, ISO 31000 – Risk Management, BS 76000 – Valuing People Standard.
  • Led the implementation of specialized management systems tailored to innovation, knowledge, education, and data quality: ISO 21001 – Educational Organizations Management Systems, ISO 30401 – Knowledge Management Systems, ISO 8000-1 – Data Quality Systems, ISO 56001 – Innovation Management Systems.
  • Professional Skills: ISO Standards Implementation & Compliance – Expertise in implementing and aligning operations with international standards.
  • Team Leadership & Collaboration – Motivated team player with leadership experience across diverse teams and multicultural environments.
  • Quality & Risk Management – Skilled in developing quality frameworks, risk assessments, and corrective action plans in healthcare environments.
  • Process Improvement & Audit Readiness – Strong background in internal audits, root cause analysis, and driving continual improvement.
  • Healthcare Operations Knowledge – In-depth understanding of healthcare systems, regulatory requirements, and patient-centric service delivery.
  • Documentation & Reporting – Proficient in preparing SOPs, audit reports, manuals, and compliance documentation.
  • Project Management – Experience managing ISO implementation projects with cross-functional teams, ensuring timely and effective delivery.
  • Training & Capacity Building – Capable of delivering workshops and training sessions to build internal capability and awareness.
  • Analytical & Problem-Solving Skills – Adept at using data-driven insights to inform decisions and improve operational efficiency.
  • MS Office Proficiency – Advanced user of Microsoft Excel, Word, and PowerPoint for documentation, reporting, and presentation.
  • Effective Communication & Stakeholder Engagement – Clear and confident communicator with experience in engaging clinical and non-clinical staff.
  • Improved client relationships with regular communication and feedback sessions.
  • Use of critical thinking skills resulted in problem-solving efficiency.

Human Resource Manager

Elite Medical Center
Sharjah
01.2021 - 10.2021
  • Consulted with employers to identify recruitment needs.
  • Interviewed applicants and conducted background checks.
  • Informed applicants about job conditions and benefits.
  • Oversaw recruitment and hiring processes.
  • Resolved employee relations issues and processed HR paperwork.

Service Executive

Al Zahra Hospital, NMC Royal Healthcare
Sharjah
01.2020 - 12.2020
  • Assigned rooms and managed administrative duties.
  • Entered patients' data and coordinated their visits.
  • Verified insurance eligibility and policies.
  • Handled guest requests and resolved conflicts.
  • Promoted a culture of service excellence and quality.

Education

Bachelor’s Degree - Health Care Management

Al Falah University
1 2015/2015 - 1 2019/2019

Skills

  • ISO Standards Implementation & Compliance
  • Team Leadership & Collaboration
  • Quality & Risk Management
  • Process Improvement & Audit Readiness
  • Healthcare Operations Knowledge
  • Documentation & Reporting
  • Project Management
  • Training & Capacity Building
  • Analytical & Problem-Solving Skills
  • MS Office Proficiency
  • Effective Communication & Stakeholder Engagement
  • Process Improvement

Certification

  • Certified HR Professional, Blue Ocean, 2022
  • ISO 9001:2015 Lead Implementor, UCS, 2021
  • ISO 14001:2015 Lead Implementor, UCS, 2022
  • ISO 45001:2018 Lead Implementor, UCS, 2022
  • ISO 22301:2019 Lead Implementor, UCS, 2022
  • IOSH Managing Safely, IOSH, 2022

Languages

Arabic
English

Personal Information

Nationality: Iraq

References

References available upon request.

Timeline

Management Consultant

Universal Certification and Services
01.2022 - 04.2025

Human Resource Manager

Elite Medical Center
01.2021 - 10.2021

Service Executive

Al Zahra Hospital, NMC Royal Healthcare
01.2020 - 12.2020

Bachelor’s Degree - Health Care Management

Al Falah University
1 2015/2015 - 1 2019/2019
Ali Hussain AL Rubaie