Trade Finance Officer
- Conducted regular reviews of existing policies and procedures to identify areas for improvement or enhancement in line with industry standards.
- Managed complex trade finance portfolios, achieving high levels of customer retention and satisfaction.
- Enhanced customer satisfaction through the timely management of trade finance transactions and addressing client concerns proactively.
- Managed a diverse array of financing instruments such as letters of credit, guarantees, and open account transactions to cater to different client needs effectively.