Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Ali Mhanna

Assistant Operations Manager
Dubai,Dubai

Overview

15
years of professional experience
1
Certification
1
Language

Work History

Cinemacity UAE
Dubai

Assistant Operations Manager
03.2024 - Current

Job overview

  • Conduct regular inspections of facilities and equipment. Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Assist in managing the day-to-day operations of the cinemas to ensure optimal performance.
  • Collaborate with the Operations Manager to implement operational strategies and best practices.
  • Collaborate with the operations manager to program the weekly movie schedule for the cinemas.
  • Assist in managing budgetary requirements, including monitoring expenses and revenue.
  • Help prepare financial reports and analyses to support decision-making.
  • Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both staff and guests.
  • Assist in the planning and execution of marketing initiatives and promotional events to drive attendance.

Cinemacity Fountain Views & AZUL Lounge
Dubai

Cinema Operations Manager
01.2021 - 02.2024

Job overview

  • In charge of all aspects of the day-to-day supervision of cinemas
  • Lead cinema operations to ensure and meet the customer needs and achieve revenue targets
  • Perform the duties utilizing efficient operations which are focused on fair people management systems and standard operating procedures., UAE
  • Manage the smooth and efficient day-to-day operation of the cinema and adhere to all legislative requirements in the operation of the cinema
  • In charge of the weekly movie program for the cinema
  • Managing the lounge, concession, bar, restaurant food and beverage and ancillary sales in order to achieve the target
  • Handling special events and movie premiers and coordinating with different companies and distributors
  • Monitor and ensure a high standard of customer service in all areas of cinema operations and ensure the company rules and regulations are implemented
  • Control cinema profitability through management of payroll, inventory, expenses, budgeting, repairs and Maintenance
  • Ensure all areas of the Cinema and the lounge are well maintained in accordance with security, health and safety through hiring good source contractors for maintenance, Pest control, etc
  • Assist HR with recruitment and selection of the employees and arranging the training for the staff and new managers
  • Responsible for the cinema assets, supervising cash handling and storage in line with the company procedures, and maintaining good and accurate records
  • Providing Administrative support to the executives/superior
  • Supply and Chain Management.

Cinemacity IMAX
Sharjah

Cinema Manager
04.2018 - 09.2021

Job overview

  • Zero Six Mall -
  • Manage the smooth and efficient day-to-day operation of the cinema and adhere to all legislative requirements in the operation of the cinema
  • In charge of the weekly movie program for the cinema
  • Monitor and ensure a high standard of customer service in all areas of cinema operations and ensure the company rules and regulations are implemented
  • Control cinema profitability through management of payroll, inventory, expenses, budgeting, repairs and Maintenance
  • Ensure all areas of the Cinema are well maintained in accordance with security, health and safety through hiring good source contractors for maintenance, Pest control, etc
  • Assist HR with recruitment and selection of the employees and arranging the training for the staff and new managers
  • Managing Concession, food and beverage and ancillary sales in order to achieve the target
  • Responsible for the cinema assets, supervised cash handling and storage in line with the company procedures, and maintained good and accurate records.

Cinemacity, Dubai
Dubai

Assistant Manager
09.2016 - 03.2018

Job overview

  • To effectively appraise and manage team performance, in line with company policy and procedures, ensuring that business objectives and targets are achieved within appropriate timescales
  • Manage daily operations of the theatre complex (Including but not limited to labour cost, cost of sales, revenue control, speed of service, Guest satisfaction, equipment & procedure training, and safety of Guests and employees)
  • Assist with the execution of operational policies and procedures
  • Assist with the selection, training & development and employment of team members
  • Assist with maintaining control over operational expenses
  • Assist with the administration and operation for all technical systems (POS, Office Management, Projection, etc.)
  • Communicate and respond as required to Novo Cinemas office staff, Operations Dept team members, suppliers, contractors, and community groups/mall management in order to identify and resolve operational issues or concerns as needed
  • Maintain constant awareness of current trends within the cinema industry
  • Assist with monitoring Guest satisfaction; determine opportunities to enhance the movie-going experience and respond appropriately to challenges or obstacles that reduce positive Guest experiences
  • Provide consistent performance feedback to team members and address performance issues in a timely manner using effective performance management tools
  • Work safely and ensure team members are made aware of, and follow, safe work practices

AAW & Partners Consulting Engineers
Riyadh

Assistant HR Manager
01.2014 - 07.2016

Job overview

  • Perform administrative duties, such as maintaining the employee database and sorting emails for the HR department
  • Maintain proper records of employee attendance and leaves
  • Assist HR Manager in policy formulation, hiring and salary administration
  • Submit online job postings, shortlist candidates and schedule job interviews
  • Coordinate orientation and training sessions for new employees
  • Ensure smooth communication with employees and timely resolution to their queries.

Sauflon International. Co Optical
Riyadh

Sales and Marketing Executive
07.2012 - 06.2014

Roza Hotel Group
Riyadh

Front Office Manager
05.2011 - 05.2012

Coral Sea Resort and Hotel, Sensatory
Sharm el-Sheikh

Front Office Agent
07.2010 - 04.2011

Hilton Hotel
Alexandria

Receptionist
06.2009 - 06.2010

Education

Ain Shams University

Bachelor of Commerce from Business Administration
05

Skills

  • Operational planning
  • Operations Management
  • Operational Efficiency
  • Employee Supervision
  • Scheduling and Coordination
  • Staff Training and Development
  • Budget Tracking
  • Business Development
  • Management skills
  • Performance Tracking
  • New Employee Hiring
  • Customer Service Management
  • Training and mentoring
  • Decision-Making
  • Vista System
  • Inventory Management
  • Records Organization and Management
  • Budget Control
  • Payroll Administration and Timekeeping

Certification

Cinema Operations Manager Cinema Operation Expert F&B Management and Hospitality Expert. Film Programming Expert Vista System Expert

Interests

Entertainment, Cinema, Hospitality, Traveling .

Timeline

Assistant Operations Manager

Cinemacity UAE
03.2024 - Current

Cinema Operations Manager

Cinemacity Fountain Views & AZUL Lounge
01.2021 - 02.2024

Cinema Manager

Cinemacity IMAX
04.2018 - 09.2021

Assistant Manager

Cinemacity, Dubai
09.2016 - 03.2018

Assistant HR Manager

AAW & Partners Consulting Engineers
01.2014 - 07.2016

Sales and Marketing Executive

Sauflon International. Co Optical
07.2012 - 06.2014

Front Office Manager

Roza Hotel Group
05.2011 - 05.2012

Front Office Agent

Coral Sea Resort and Hotel, Sensatory
07.2010 - 04.2011

Receptionist

Hilton Hotel
06.2009 - 06.2010

Ain Shams University

Bachelor of Commerce from Business Administration

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Ali MhannaAssistant Operations Manager