Ali Raza
Global Nest FZE
Dubai,UAE
3
Languages
2
years of post-secondary education
12
years of professional experience
Customer-focused professional with strengths in ticketing, cash handling, stock control and order fulfilment. Handles queries calmly, maintains accurate records and supports smooth day-to-day operations. Committed to dependable service and organised delivery.
Work history
Amazon & Noon Seller
7 Months- Utilised advanced analytics tools for insightful business decision-making.
- Collaborated closely with freight forwarders ensuring timely delivery of products.
- Conducted thorough market research to identify profitable products for sale.
- Negotiated favourable terms with suppliers to reduce overheads.
- Enhanced customer satisfaction by resolving queries promptly.
- Verified customer payments prior to preparing products for shipment.
- Handled returns and refunds smoothly ensuring customer satisfaction.
Data entry clerk
1 Year 4 Months- Managed large volumes of both structured and unstructured data using a combination of manual methods and automated tools.
- Facilitated improved business decision making through generation of quality reports based on collected data.
- Maintained strict compliance with regulatory requirements regarding personal customer information protection.
- Maintained accurate data entry by diligently inputting information from various sources.
Stock counter
7 Months- Conducted regular audits, ensuring precise inventory records.
- Streamlined the inventory process, resulting in improved productivity.
- Displayed meticulous attention to detail by accurately counting and recording inventory.
- Ensured accurate data input for seamless stock control.
- Maintained clean and organised work environment, promoting optimal working conditions.
- Performed routine checks on warehouse equipment, ensuring consistent functionality.
- Used barcode scanners to document inventory transactions, maintaining accuracy and efficiency throughout stock room.
Ticketing and reservation officer
2 Years 1 Month- Arranged special requests such as wheelchair services or dietary requirements for passengers in need.
- Updated computer systems with client reservations promptly.
- Maintained professionalism whilst dealing with clients' inquiries.
- Streamlined processes for enhanced customer satisfaction.
- Handled cash and card transactions efficiently for smooth payment process.
- Managed ticketing and reservation duties, ensuring smooth operations.
- Worked proactively during peak seasons, maintaining calm under pressure.
- Kept track of seat availability, updated the system accordingly.
Cashier
4 Years 6 Months- Managed queue effectively during peak hours for seamless checkout process.
- Processed payments swiftly for improved customer experience.
- Balanced till at end of day, maintaining accurate records.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Resolved customer complaints professionally leading to higher retention rates.
- Maintained clean and organised workspace to ensure efficient service.
- Communicated product information to customers, driving informed purchases.
Skills
Inventory management proficiency
Logistics management
Fulfilment optimisation
Sourcing and procurement
Supplier negotiation
Buy box strategy
Product listing optimisation
Return handling process
Stock auditing
Barcode scanning
Order Picking
Loading and unloading
Computer skills
Feedback analysis
Financial analysis
Education
Bachelor of Commerce - Commerce
Languages
English
Intermediate
Urdu
Elementary
Hindi
Intermediate
Timeline
Amazon & Noon Seller
Global Nest FZE
01.2026 - CurrentRead More
Data entry clerk
EMIRATES DISTRICT COOLING
08.2024 - 12.2025Read More
Stock counter
ATH
05.2024 - 12.2024Read More
Ticketing and reservation officer
Faisal Movers
11.2020 - 12.2022Read More
University of The Pujnab
Bachelor of Commerce from Commerce
09.2017 - 08.2019Read More
Cashier
Khuaja Cloth House
03.2014 - 09.2018Read More