Summary
Overview
Work history
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
ali shadad

ali shadad

Dubai,Dubai

Summary

O Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Thorough forward-planner with excellent issue-resolution skills. Coordinates tasks to meet project requirements and deadlines. Superior work ethic with focus on safety, growth mindset, and risk mitigation.

Overview

3
3
years of professional experience

Work history

Salesman

clothes
Dubai, uae
11.2022 - 03.2023
  • Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
  • Maximised sales revenue through effective upselling and cross-selling of associated products.
  • Marketed promotions, events and new product launches effectively, growing customer bases and revenue opportunities.
  • Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
  • Met sales targets by generating leads among target audiences.

Salesman

Electric Center
syria, homes
02.2021 - 02.2022
  • Maximised sales revenue through effective upselling and cross-selling of associated products.
  • Marketed promotions, events and new product launches effectively, growing customer bases and revenue opportunities.
  • Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
  • Applied various sales techniques to steadily expand customer bases.
  • Processed product returns, ensuring items were clean and resaleable.

Technical Assistant

maintenace technician
syria, lattkia
02.2020 - 11.2021
  • Prepared for external audits to enhance results and protect organisational reputation.
  • Created and implemented protocols to drive process improvements.
  • Extracted CRM data to compile Business Intelligence reports and insights.
  • Maximised departmental efficiencies using Kaizen cycle for continuous improvement.
  • Produced insightful data visualisations and reports.
  • Trained staff in software systems and processes to enhance productivity.
  • Designed Excel spreadsheets to clearly capture and display data.
  • Delivered successful projects within agreed budgets and timeframes.

Education

A-Levels - computer

al baath university
syria
/2019 - 02.2021

Skills

  • Residential construction
  • Mechanical knowledge
  • Issue analysis
  • Administrative support experience
  • Time management skills
  • Background in client relations
  • Technology skills

Languages

English
Fluent
Arabic
Native

Timeline

Salesman

clothes
11.2022 - 03.2023

Salesman

Electric Center
02.2021 - 02.2022

Technical Assistant

maintenace technician
02.2020 - 11.2021

A-Levels - computer

al baath university
/2019 - 02.2021

Similar Profiles

Create profile
ali shadad