Ali Shousha
Dubai
Summary
Certified Compliance & Risk Professional (CISI UAE Regulations) with 20+ years of leadership in banking operations and corporate treasury. Expert at managing Central Bank audits, implementing Operational Risk Management (ORM) frameworks, and designing AML/KYC protocols that guarantee zero-loss environments.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Corporate Treasury & Banking Relations Manager
Regency Urban Developments
New Ciro , Egypt
10.2023 - 12.2025
- Sales & Operations: Managed retail sales for loans, credit cards, and deposits, overseeing branch cash collections, bill payments, and cheque processing to enhance customer service.
- Financial Controls: Maintained general ledger and processed foreign exchange transactions, ensuring compliance with accounting policies to support accurate financial reporting.
- Credit Compliance: Oversaw credit operations, identifying and resolving process gaps to ensure adherence to credit risk frameworks and banking guidelines.
Banking Trainer
Saaed Jarwan for Consultancy and Training
Amman, Jordon
10.2023 - 01.2025
- Designed and delivered specialised training programmes on operational risk management, AML/KYC policies, and fraud prevention strategies, enhancing compliance knowledge across teams.
- Conducted banking operations training for staff using custom-built e-learning modules and workshops, improving understanding of internal procedures.
- Collaborated with department heads to align learning solutions with central bank regulations and industry standards, ensuring compliance in training initiatives.Risk & Compliance Training: Designed and delivered specialized programs on operational risk management, AML/KYC policies, and B.ranches Control .
- Staff Onboarding: Conducted training on banking operations and internal procedures, utilizing custom-built e-learning modules and workshops.
- Regulatory Alignment: Collaborated with department heads to ensure all learning solutions strictly aligned with central bank regulations and industry standards.
Senior Branch Operation Manager
Abu Dhabi Islamic Bank - Egypt
New Cairo , Egypt
09.2017 - 10.2023
- Risk & Controls: Controlled end-to-end branch operations (Retail & SME), enforcing strict segregation of duties and system controls, resulting in zero operational losses.
- Audit & AML Compliance: Managed Central Bank, internal, and external audits with prompt closure of findings, overseeing AML/KYC transaction monitoring and alert remediation to ensure regulatory compliance.
- Operations & Leadership: Supervised trade finance, clearing, and daily reconciliations, coaching staff on compliance policies and fulfilling Branch Manager responsibilities.
Retail Sales and Service Manager
United Arab Bank
Dubai , United Arab Emirates
11.2014 - 03.2017
- Managed day-to-day sales and service functions, standardizing work procedures to enhance operational consistency and streamline branch workflows.
- Oversaw branch retail banking portfolio (assets and liabilities), aligning strategies with sales targets to support business development initiatives.
- Led and coached diverse team of Frontline Officers (SOs, CSOs, CSRs), fostering high service standards and ensuring regulatory compliance.
Senior Branch Operations Manager, Cash Counter, an
Mashreq Bank
Dubai , United Arab Emirates
02.2006 - 11.2014
- Risk & Fraud Prevention: Enforced dual-controls and strict cash management to minimize ATM/counter variances, achieving zero operational losses and a "Satisfactory" Corporate Risk assessment.
- Implemented frontline AML/KYC policies, ensuring timely compliance with Head Office modifications and process updates.
- Optimised counter queue management, reducing transaction times, identified process gaps for Head Office feedback, and supported branch sales goals through referral acquisitions.
Team Leader , Business Control & Support Unit
Mashreq Bank
Dubai , United Arab Emirates
04.2010 - 06.2011
- AML Compliance & Controls: Ensured adherence to anti-money laundering (AML) regulations, addressing gaps in account maintenance processes across branches.
- Team Leadership: Managed and supervised a team of 40 compliance and support staff, ensuring high operational efficiency, training, and satisfactory audit ratings.
- Risk Reporting & MIS: Analyzed daily risk reports and critical statistics (MIS) to deliver actionable insights to senior management for strategic decision-making.
Executive officer, sales and operation
National Bank of Kuwait
Mansoura , Egypt
06.2000 - 12.2005
- Oversaw credit operations, resolved administrative gaps to ensure adherence to credit risk frameworks and banking guidelines.
- Sold financial products (loans, credit cards, deposits, CASAs) while managing branch cash collections, bill payments, cheque processing to ensure operational efficiency.
- Handled foreign exchange transactions and maintained general ledger, securing accurate records and compliance with accounting policies.
Education
Higher National Diploma - Banking Studies
Faculty Of Commerce
Mansoura , Egypt 01-2005
Bachelor of Science - Accounting
Faculty Of Commerce
Mansoura , Egypt 01-1999
Skills
- Financial analysis
- Risk management
- Regulatory compliance
- Financial reporting
- Audit coordination
- Operational efficiency
- Stakeholder engagement
- Customer relationship management
- Team leadership
- Leadership skills
- Training development
- Staff coaching
- Time-management
- Problem solving strength
- Customer relationship management
Languages
English
Proficient
C2
Arabic
Proficient
C2
Certification
- CISI , UAE Financial Rules and Regulations .
Timeline
Corporate Treasury & Banking Relations Manager
Regency Urban Developments
10.2023 - 12.2025
Banking Trainer
Saaed Jarwan for Consultancy and Training
10.2023 - 01.2025
Senior Branch Operation Manager
Abu Dhabi Islamic Bank - Egypt
09.2017 - 10.2023
Retail Sales and Service Manager
United Arab Bank
11.2014 - 03.2017
Team Leader , Business Control & Support Unit
Mashreq Bank
04.2010 - 06.2011
Senior Branch Operations Manager, Cash Counter, an
Mashreq Bank
02.2006 - 11.2014
Executive officer, sales and operation
National Bank of Kuwait
06.2000 - 12.2005
Higher National Diploma - Banking Studies
Faculty Of Commerce
Bachelor of Science - Accounting
Faculty Of Commerce