Ali Srour
Tyre,Lebanon
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Waiter
hillside restaurant
Shamaa, Lebanon
01.2023 - 01.2024
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Maintained excellent level of service in busy and demanding restaurant environment.
Waiter
Amwaj al bayada restaurant
Tyre, Lebanon
01.2021 - 01.2022
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
Terminal - SE
Alma al shaab highschool
Alma al shaab 09.2020 - 06.2021
Skills
- Food safety understanding
- Food and beverage knowledge
- High-volume dining
- Menu memorisation
- Upbeat, outgoing and positive
- Interpersonal skills
- Table service
Languages
English
Upper intermediate
Arabic
Native
Timeline
Waiter
hillside restaurant
01.2023 - 01.2024
Waiter
Amwaj al bayada restaurant
01.2021 - 01.2022
Terminal - SE
Alma al shaab highschool
09.2020 - 06.2021
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