Passionate about self-development literature and engaging in exercises and activities aimed at personal growth and improvement
Alia Almarri
Manager- Digital Experience
Dubai
Summary
Seeking a dynamic role within your organization where I can leverage and enhance my skills in teamwork, problem-solving, and communication. Eager to contribute to the company's success while continuously advancing my knowledge and abilities through practical experience and ongoing learning opportunities.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
13
13
Certifications
2
2
Languages
Work History
Manager – Digital Experience
Nakheel Properties - IT Department
8 2023 - Current
- Working closely with business stakeholders at all levels to identify their needs.
- Preparing business requirements specifications (BRD) and obtained management approvals for a full understanding of business needs.
- Preparing test cases based on the business need and the technology/ system capabilities.
- Performing User Acceptance Testing (UAT) with end users as part of the implementation phase.
- Involving in Quality assurance (QA) of the test cases and as part of the UAT.
- Communicating regularly back to business managers on the status of projects and business requests.
- Facilitating communication between technical teams and business stakeholders.
- Providing business support and consulting to users in requests related to Online Services and Mobile Apps through training sessions, and meetings.
- Providing ongoing support and analysis to optimize business processes and outcomes.
- Providing users with training on the new IT systems and applications.
Lead Analyst- Online and Mobile Services
Nakheel Properties - IT Department
09.2021 - 07.2023
Senior Executive – Online and Mobile Services
Nakheel Properties - IT Department
04.2021 - 08.2021
Senior Executive - Applied Technologies
Nakheel Properties - IT Department
12.2017 - 03.2021
- Handled projects from IT related perspective for hospitality and retail projects, including restaurants and clubhouses
- Identified business needs based on their operational requirements regarding CCTV and other IT elements.
- Involved in projects starting from gathering requirements, preparing a project plan, scope of works, and technical evaluation till the project execution for the system in various areas.
- Managed projects starting from gathering requirements, preparing a project plan, scope of works, and technical evaluation till the project execution for the system in various areas.
- Stetted up IT infrastructure for different business units within the company including CCTV and ANPR.
- Prepared weekly IT-related training sessions for the employees.
IT Delivery Executive- Graduate Trainee
Nakheel Properties - IT Department
06.2017 - 12.2017
- Involved in orientation within IT department to understand different teams and their roles.
Trainee - Internship
Dubai Department of Economy and Tourism, HR Department
03.2016 - 05.2016
- Contacted candidates for available vacancies through email & phone.
- Prepared employment contacts and other employment documents for new joiners.
- Prepared employment ID cards for new & current employees.
- Provided employees’ information in business card request forms through using the Government Resource Planning- GRP system.
- Prepared and updated employees’ related lists in Excel.
- Filing and data entry.
Education
Bachelor of Science in Information Technology - Enterprise Computing
Zayed University
Dubai, UAE 04.2001 - 05.2016
Skills
Task Prioritization
undefinedCertification
Emotional Intelligence course, Select Training and Management Consultancy, Dubai
Awards
- 05/2018, Award certificate for participating in and organizing IT event, Nakheel, Dubai
- 05/2012, Award certificate in recognition of Fall 2011 and Spring 2011 terms with 100% attendance, Zayed University
Extracurricular Activities
- 09/2023, Participated in Ru’ya Career fair as part of IT team from Nakheel, Dubai
- 2021- 2022, Participated in IT induction sessions for the new joiners by showing them the systems and apps that are used in the organization, Nakheel, Dubai
- 05/2018, Organized IT Gathering Event 2018 with the Team, Nakheel, Dubai
- 04/2018, Participated in the Business Process Improvement workshop, Nakheel, Dubai
Interests
References
As per request.
Timeline
Emotional Intelligence course, Select Training and Management Consultancy, Dubai
02-2024
Project Management Course (PMP) training course, Zabeel International Institute of Management & Technology, Dubai
11-2022
Lead Analyst- Online and Mobile Services
Nakheel Properties - IT Department
09.2021 - 07.2023
Senior Executive – Online and Mobile Services
Nakheel Properties - IT Department
04.2021 - 08.2021
HCSA- Temperature Screening- Hikvision Certified Security Associate
07-2020
Video Foundation Course - E-course, Hanwha Techwin Middle East
06-2020
Video Technologies, Artificial Intelligence in CCTV & Video Management Functions – E session, Hanwha Techwin Middle East
04-2020
Microsoft Azure Fundamentals training, Spectrum Training Center, Dubai
01-2020
Problem-solving & decision-making Course, HNI Training and Coaching, Dubai
10-2018
Report Writing Training Course, HNI Training and Coaching, Dubai
09-2018
HCSA Session theory test (basic CCTV) Course, Hikvision MENA, Dubai
07-2018
Customer Service Training Course, HNI Training and Coaching, Dubai
05-2018
Teamwork Training Course, HNI Training and Coaching, Dubai
04-2018
Presentation Skills Training Course, HNI Training and Coaching, Dubai
03-2018
Time Management Training Course, HNI Training and Coaching, Dubai
03-2018
Senior Executive - Applied Technologies
Nakheel Properties - IT Department
12.2017 - 03.2021
IT Delivery Executive- Graduate Trainee
Nakheel Properties - IT Department
06.2017 - 12.2017
Trainee - Internship
Dubai Department of Economy and Tourism, HR Department
03.2016 - 05.2016
Bachelor of Science in Information Technology - Enterprise Computing
Zayed University
04.2001 - 05.2016
Manager – Digital Experience
Nakheel Properties - IT Department
8 2023 - Current
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