Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Alia Farhan

Dubai

Summary

I have experience with computers, and I have worked in many places as a cashier, in customer service and processing transactions as quickly as possible. I am proficient in using Excel, PowerPoint. I have volunteered in a lot different places in UAE and I have a certificates Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Healthcare Administrator

Mediclinic City Hospital
01.2024 - Current
  • Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
  • Coordinated with other healthcare providers concerning treatment plans for patients.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Communicated with patients, ensuring that medical information was kept private.

Retail Sales Assistant

Alia
05.2023 - 09.2023
  • Operated cash registers with accuracy and processed cash and card transactions
  • Assisted customers with product selection and sales, recommending items to increase transaction value
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

Call Centre Agent

Alia
04.2022 - 10.2022
  • Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction
  • Handled high call volumes with accuracy and efficiency for optimum productivity
  • Successfully generated new business via telephone sales, achieving profit growth targets
  • Managed customer expectations to improve satisfaction rates.

Customer Sales Assistant

Alia
09.2021 - 03.2022
  • Employed design skills to create attractive merchandise displays, consistently increasing product appeal
  • Performed daily opening and closing functions and inventory management
  • Stocked, replenished and organised shelves to ensure consistent levels of product availability
  • Handled customer enquiries promptly and professionally, consistently exceeding satisfaction KPIs.

Education

High school -

Marya alqbtya
10.2020

Skills

  • Self-motivated
  • Face-to-face selling
  • Customer service oriented
  • Fashion and styling expertise
  • Customer service
  • Returns
  • Merchandising
  • Patient Safety

    Organizational Development

    Healthcare compliance

    Health Information Systems

    Problem-Solving

    Problem-solving abilities

    Excellent Communication

    Organizational Skills

    Active Listening

    Effective Communication

    Quality Control

Languages

English
Arabic

Personal Information

Date of Birth: 12/15/02

Timeline

Healthcare Administrator

Mediclinic City Hospital
01.2024 - Current

Retail Sales Assistant

Alia
05.2023 - 09.2023

Call Centre Agent

Alia
04.2022 - 10.2022

Customer Sales Assistant

Alia
09.2021 - 03.2022

High school -

Marya alqbtya
Alia Farhan