Summary
Overview
Work history
Education
Skills
Websites
Languages
Timeline
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Alice Phouline Anthony

Dubai,UAE

Summary

Dynamic marketing professional with a strong foundation in social media marketing and lead generation. Demonstrates exceptional communication skills and multilingual abilities, facilitating effective networking and recruitment processes. Proficient in MS Office, with a proven track record of target achievement and talent pool development. Committed to enhancing organisational success through strategic on-boarding support and conflict resolution.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work history

Business Development / Talent Acquisition

Al Waha Manpower Supplies LLC.
Dubai, UAE
04.2024 - Current
  • Facilitated negotiation meetings, securing profitable agreements for company growth.
  • Identified and pursued potential business opportunities, expanding client base significantly.
  • Executed targeted promotional campaigns, enhancing brand visibility across key markets.
  • Led strategic business development initiatives, achieving critical organisational targets.
  • Developed a robust talent pool through proactive recruitment methods.
  • Trained junior staff on essential sales techniques, improving overall team performance.
  • Managed end-to-end recruitment processes to align with business objectives.
  • Leveraged social media platforms for efficient candidate sourcing and engagement.
  • Established strong partnerships with hiring managers to optimize talent acquisition.
  • Conducted interviews to screen potential candidates suitable for job.

Business Development officer & HR Executive

Excellence Domestic Worker Supply LLC
Dubai
05.2023 - 12.2023
  • Development of ongoing and new business relationships
  • Daily business development calls to existing and potential clients to establish new contacts and establish their precise recruitment requirements using relevant questioning techniques.
  • Document client details and vacancy requirements on the company database, maximizing information obtained.
  • Negotiate, establish, send, or re-confirm the company terms of business with the client.
  • Keep accurate candidate records and carry out administrative duties.
  • Develop and maintain strong relations with key clients through ensuring customer satisfaction and company service standards.
  • Visa Procedures, and Regulations.
  • Responsible for Client and Candidate Contracts for the contract staff.

Admin officer & Customer service representative

Tad-beer Al Amwaj services for Workers
Dubai
02.2019 - 04.2023
  • Customer service & interaction arising from client queries.
  • Provision of formal quotations to clients.
  • Maintaining filing system.
  • Updating company operational tasks.
  • Assisting the HR for finalization of WPS on monthly basis.
  • Communicating with company vendors.
  • Assisting the team by performing the tasks.
  • Managing the employee's data & updating of record.
  • Analysing & interpreting trends to facilitate planning.
  • Support budgeting & bookkeeping procedures.
  • Submit timely reports & prepare presentations/proposals as assigned.

Customer service representative

Asia gate Manpower Supply
Qatar
11.2017 - 11.2018
  • Ensured smooth running of operations with timely preparation of reports.
  • Maintained up-to-date knowledge, resulting in effective product promotion.
  • Participated in team meetings sharing best practices for improving service delivery.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

Education

BBA - Bachelor of Business Administration

IBVE Institute of Basic And Vocational Education
Banglore
05.2021 - 08.2023

Skills

  • Communication skills
  • Social media marketing
  • Knowledge of MS Office
  • Marketing
  • Multilingual
  • Target achievement
  • Lead generation
  • Conflict Resolution
  • Networking proficiency
  • On-boarding support
  • Talent pool development
  • Recruitment

Languages

English
Fluent
Tamil
Native
Hindi
Fluent
Telugu
Advanced

Timeline

Business Development / Talent Acquisition

Al Waha Manpower Supplies LLC.
04.2024 - Current

Business Development officer & HR Executive

Excellence Domestic Worker Supply LLC
05.2023 - 12.2023

BBA - Bachelor of Business Administration

IBVE Institute of Basic And Vocational Education
05.2021 - 08.2023

Admin officer & Customer service representative

Tad-beer Al Amwaj services for Workers
02.2019 - 04.2023

Customer service representative

Asia gate Manpower Supply
11.2017 - 11.2018

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Alice Phouline Anthony