Aliia Ruslanova

Waitress

The Address Downtown

Dubai, United Arab Emirates

01.2022 - Current

Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Adhered to health and safety regulations by examining food quality and maintaining cleanliness.
Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
Used upselling methods featuring specials to complement dishes.

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