Summary
Overview
Work history
Education
Skills
Languages
Timeline
Aliimah Arishaba

Aliimah Arishaba

Dubai,Dubai

Summary

Outgoing Office Administrator with 1 year of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere. Resourceful Sales Executive with 3 years of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work history

Office Administrator

Before and After Tourism llc
Dubai, united Arab Emirates
03.2023 - Current
  • Updated client records with strict attention to confidentiality, maintaining full GDPR compliance.
  • Scheduled meetings and corporate events using exceptional organisation and planning abilities.
  • Accurately executed secretarial tasks, maintaining smooth administrative operations.
  • Worked to facilitate positive, productive working environments through reliable administrative support.
  • Drafted, printed and compiled important formal documentation, strictly meeting required standards.
  • Mentored and trained administrative staff to complete tasks and projects.
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Managed staff travel arrangements to identify best available options.

Sales Executive /Supervisor

Before and After Tourism llc
Dubai, Dubai
03.2022 - 03.2023
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
  • Analyzed industry and competitor trends to enhance sales strategy.
  • Generated new leads and opportunities to maximize revenue.
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Built customer retention and satisfaction by delivering top-quality service.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Guided and coached staff to achieve individual growth and sales production targets.
  • Dealt with customer complaints and rectified product and service issues.
  • Offered instruction, coaching and motivation for enhanced team morale.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Passionate about learning and committed to continual improvement.

Travel Consultant

Dusk travel and Tourism
Bur Dubai, Dubai
05.2021 - 02.2022
  • Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
  • Conducted thorough market research to maintain advanced knowledge on top destinations and travel trends.
  • Processed payments and established payment plans on behalf of customers, offering multiple methods to maximise sales.
  • Managed portfolios of High Net Worth clients, providing comprehensive service from pre- through post-trip.
  • Used travel agency software to explore customers purchasing options, offering clear comparisons and securing best-possible deals.
  • Employed active listening and research skills to establish and maintain positive, loyal client relationships.
  • Strived to reach set sales and revenue targets.
  • Advised customers on visas and travel safety.
  • Confirmed payment of deposits from clients before commencing with bookings.
  • Prepared comprehensive travel itineraries using accessible formats for customers.
  • Accommodated client requests for customisations or modifications as best as possible.

Education

Bachelor of Education - mathematics and economics

Bishop stuart university, uganda
08.2016 - 10.2019
  • Member of Students' Guild cabinet as Chairperson of all university associations

Skills

  • Customer service
  • Customer rapport
  • Attention to Details
  • Flexible in a dynamic environments
  • Answering inbound call
  • Microsoft Office proficiency
  • Social media marketing
  • Retail marketing
  • Relationship management
  • Team work
  • Office management
  • Bookkeeping
  • Time management
  • Communication skills

Languages

English
Fluent

Timeline

Office Administrator - Before and After Tourism llc
03.2023 - Current
Sales Executive /Supervisor - Before and After Tourism llc
03.2022 - 03.2023
Travel Consultant - Dusk travel and Tourism
05.2021 - 02.2022
Bishop stuart university - Bachelor of Education, mathematics and economics
08.2016 - 10.2019

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Aliimah Arishaba