

Senior-level IT Executive with 16+ years of complex program management and product development experience to support IT operations. Background in successful IT implementation and presentation to key stakeholders. Successfully coordinates project work to mitigate risks and solve technical issues while providing IT budget oversight.
Project planning and development
Business process re-engineering
Advanced problem solving
Lean manufacturing and design
Software diagnosis
TCP/IP
Data recovery
Desktop support
Mac systems
Technical issues analysis
Complaint resolution
Support scenario generation
Broadcast media
First Aid/CPR
Critical Thinking
System upgrades
Program installations
Firewall management tools
Virtual private networks
System integration
Networking and routing protocol expertise
LAN switching technologies
Information security technology