Alina Bakyt kyzy
Dubai,UAE
Summary
Friendly, professional, and highly service-oriented individual with experience in hospitality and luxury retail. Skilled at providing exceptional customer service, communicating effectively, and working collaboratively in a team. Calm and composed under pressure, adaptable to fast-paced environments, and attentive to detail. Known for positivity, empathy, problem-solving, and professionalism.
Overview
3
3
years of professional experience
Work history
Sales executive
Sacoor Brothers
Dubai, Dubai mall, UAE
09.2023 - Current
- Delivered friendly and professional customer service, ensuring a positive experience for every client.
- Worked closely with the team to meet company goals and maintain high standards of service.
- Assisted customers from different cultures with care and clear communication.
- Developed strong skills in teamwork, problem-solving, and adapting to fast-paced environments.
Guest relations executive
Novotel Hotel
Bishkek, Kyrgyzstan
07.2022 - 08.2023
- Welcomed and assisted guests with a friendly and professional approach.
• Managed check-ins, check-outs and reservations smoothly.
• Responded to guest requests and solved issues quickly.
• Provided information and support to ensure a pleasant stay.
• Worked closely with the team to maintain high service standards.
Education
Bishkek Secondary School No. 47
Bishkek, Kyrgyzstan 09/2011 - 05/2022
Skills
- Friendly and professional customer service
- Teamwork and cooperation
- Good communication with people from different cultures
- Problem-solving and handling difficult situations
- Adaptability and working in fast-paced environments
- Attention to detail
- Positive attitude and professionalism
Languages
English
Fluent
Russian
Fluent
Kyrgyz
Native
Timeline
Sales executive
Sacoor Brothers
09.2023 - Current
Guest relations executive
Novotel Hotel
07.2022 - 08.2023
Bishkek Secondary School No. 47
09/2011 - 05/2022