ALINA SHAIKH
Karama, Dubai
Summary
Dynamic Office Manager with proven expertise at Rehab Experts, excelling in client relations and team leadership. Adept at multitasking and skilled in MS Office, I successfully streamlined onboarding processes and enhanced operational efficiency, ensuring timely insurance approvals and improved communication with clients. Passionate about fostering teamwork and driving organisational success.
Overview
6
6
years of professional experience
Work History
OFFICE MANAGER/ADMIN
REHAB EXPERTS
Dallas
03.2023 - Current
- First line of communication with clients, patients and therapist.
- Scheduling and assigning current therapists.
- Recruiting/Onboarding new therapists and managing doc renewals.
- Adding patient information on Kinnser.
- Working on insurance approvals.
ORDER PROCESS ANALYST
INSPECT HOA
USA
02.2022 - 03.2023
- Supervising the team and mentoring trainees.
- Processing orders of documents and resolving any query/violations for the same.
- Back and Forth communication with clients via Email and Call.
- Handling multiple clients and orders.
OPERATIONS & SALES EXECUTIVE
AKBAR HOLIDAYS
Mumbai
01.2019 - 02.2022
- Back & Forth Correspondence with Domestic/NRI Clients via Email and having potential booking interests.
- Co-ordination with management regarding booking proceedings and client information over E-Mail & Chat.
- Managing Leads assigned to CRM.
- Maintaining Client data & Filing information as per vouchers and quotations.
- Forwarding itineraries and packages to Domestic as well as International Clients.
Education
Correspondence
University of Mumbai
Mumbai01.2022
CERTIFICATE OF INTERNATIONAL AIR TRANSPORT -
Montréal01.2019
HSC - COMMERCE STREAM
University of Mumbai
Mumbai01.2019
Skills
- Multitasking
- Organizational skills
- Teamwork
- Computer proficiency
- MS Office expertise
- Training and development
- Virtual meetings
- Team briefings
- MS Excel proficiency
- Content creation
- Strategic marketing
- Administration and operations
- Order processing
- Lead management
- Client relationship management
- Team supervision and leadership
- Document management
- Operations oversight
- Hiring and training processes
- Scheduling coordination
- Documentation control
Languages
- Hindi
- Urdu
- English
Hobbies and Interests
- Photography
- Reading Books
- Music
- Painting
Additional Details
Visa Status - Visit Visa (Valid till 31/05/2025)
Links - Instagram
https://www.instagram.com/aalinaskincare?igsh=a3Y5dmlheWc3bWl3&utm_source=qr
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
OFFICE MANAGER/ADMIN
REHAB EXPERTS
03.2023 - Current
ORDER PROCESS ANALYST
INSPECT HOA
02.2022 - 03.2023
OPERATIONS & SALES EXECUTIVE
AKBAR HOLIDAYS
01.2019 - 02.2022
Correspondence
University of Mumbai
CERTIFICATE OF INTERNATIONAL AIR TRANSPORT -
HSC - COMMERCE STREAM
University of Mumbai
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