Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alina Yavuz

Summary

Adept in communication and organizational skills, I significantly enhanced client satisfaction and team efficiency at Canli'lbo as General Manager of Food Service. Leveraging technical expertise and multitasking abilities, I led front-of-house staff to streamline operations, boosting employee engagement and guest experiences, with a keen focus on conflict resolution and service excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Beautician Assistant

Elata Beauty Salon
Dubai
12.2023 - 06.2024
  • Assisted beautician in creating new looks for clients through hair styling or colouring services.
  • Scheduled appointments for customers using internal software system.
  • Managed bookings system efficiently, ensuring appointments ran smoothly throughout the day.

Hostess

midpoint
Kishinew
02.2021 - 11.2023
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

General Manager of Food Service

Canli'lbo
Canakkale
01.2008 - 01.2021
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Monitored daily financial transactions and prepared weekly reports for management review.
  • Fostered a positive working environment, encouraging teamwork and employee engagement.

Education

High School Diploma -

Lyceum Victor Dumbraveanu
Moldova
08-2004

Skills

  • Communication skills
  • Organizational skills
  • Multitasking
  • Conflict resolution
  • Technical expertise

Certification

  • Beauty therapy certificate

Languages

Russian
First Language
Romanian
Proficient (C2)
C2
Turkish
Proficient (C2)
C2

Timeline

Beautician Assistant

Elata Beauty Salon
12.2023 - 06.2024

Hostess

midpoint
02.2021 - 11.2023

General Manager of Food Service

Canli'lbo
01.2008 - 01.2021

High School Diploma -

Lyceum Victor Dumbraveanu

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Alina Yavuz