ALIOUNE NIANG
Ajman
Summary
Aviation professional with over ten years of experience in client relations, in-flight leadership, and safety management.
Experienced with managing cabin crew and ensuring operational excellence in aviation industry. Utilizes leadership skills to foster collaborative and efficient team environment. Knowledge of safety regulations and in-flight service protocols to enhance passenger satisfaction and safety.
Overview
14
14
years of professional experience
2023
2023
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Cabin Supervisor & Crew Support Committee
Air Arabia
01.2025 - Current
- Streamlined pre-flight preparations to ensure timely departures and arrivals.
- Coordinated with pilots and ground staff, ensuring smooth operations during flights.
- Ensured compliance with airline policies and federal aviation regulations, maintaining a safe environment for all passengers and crew members.
- Maintained high levels of cleanliness throughout the cabin, ensuring a pleasant experience for passengers.
- Assist the Cabin Crew Administrator on daily tasks.
- Cabin Crew coaching and conflict management.
Cabin Crew Instructor
Air Arabia
11.2023 - 12.2024
- Developed and delivered engaging training sessions for cabin crew recruits on safety protocols, emergency procedures, customer service, and first aid.
- Introduced innovative teaching methods to promote an interactive learning environment.
- Conducted performance evaluations to assess staff capabilities and provided actionable recommendations.
In-flight Supervisor
Air Arabia
03.2014 - 11.2024
- Facilitated pre-flight briefings, assigned crew roles, and ensured passenger safety throughout flights.
- Oversaw testing and validation processes to maintain compliance with industry standards.
- Maintained comprehensive records of security breaches and incidents for accountability.
- Achieved company targets through implementation of effective sales strategies.
- Utilized CRM systems to track sales activities and enhance customer relationship management.
- Streamlined communication processes to improve operational efficiency across teams.
- Ensured all essential documents were managed effectively for safe flight operations.
- Collaborated with team members to optimize performance and achieve organizational goals.
Flight attendant
08.2012 - 03.2014
- Ensure passenger safety: Conduct safety procedures and handle emergencies to keep everyone onboard safe.
- Provide excellent customer service: attend to pax needs to ensure a comfortable and pleasant flight experience.
Education
Master - Aviation Sustainability
ITAerea Aeronaitical Business School
Diploma - Aviation Security Management
Emirates Aviation University
Bachelor - Tourism & Foreign Languages
Cheikh Anta Diop University
Skills
Teamwork and collaboration
Team leadership
Multitasking
Problem-solving abilities
Excellent communication
Decision-making
Certification
Preparing to Manage Human Resources, University of Minnesota
Interests
traveling
socializing
sport
reading
Custom Section
- Communication
- Project Management
- Teamwork
- Adaptability
- Problem-solving
Timeline
Preparing to Manage Human Resources, University of Minnesota
12-2025
Human Resources Foundations, Chartered Institute of personnel and Development (CIPD)
10-2025
Talent Management, LinkedIn
10-2025
Cabin Supervisor & Crew Support Committee
Air Arabia
01.2025 - Current
Cabin Crew Instructor
Air Arabia
11.2023 - 12.2024
In-flight Supervisor
Air Arabia
03.2014 - 11.2024
Flight attendant
08.2012 - 03.2014
Diploma - Aviation Security Management
Emirates Aviation University
Bachelor - Tourism & Foreign Languages
Cheikh Anta Diop University
Master - Aviation Sustainability
ITAerea Aeronaitical Business School