ALISA KARKI
Al Fujairah City,Fujairah
Summary
Organized, independent worker with strong time management skills. Detail-oriented and learns new tasks quickly. Possesses excellent memory and aptitude for calculations. Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunity.
Overview
4
4
years of professional experience
Work History
Food and beverage expert
Marriott International
Al Fujairah City, Fujairah
09.2023 - Current
- Greeted and seated guests to establish prompt, high quality service.
- Maintained brand image by keeping neat personal appearance.
- Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
- Anticipated and addressed guests' service needs.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Carried out day-to-day duties accurately and efficiently.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Delivered high-quality results within budget and time frame targets.
- Optimized customer experience, serving each guest with sincere, positive and enthusiastic attitude.
Food and beverage Expert
Gonu Grill and Bar Restaurant
Al Fujairah City, Fujairah
02.2022 - 09.2024
- Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
- Greeted new customers, answered initial questions and took drink orders.
- Anticipated and addressed guests' service needs.
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
- Retained knowledge of current menu selections for accurate, reliable customer guidance.
Food and beverage trainee
Le Meridien Al Aqah Beach Resort
Fujairah
01.2021 - 01.2022
- Training in TECH Food Safety Management
- Business development training and personal development training
- Participated in pageant related to Hospitality (MR and MISS HOSPITALITY Nepal 2019)
- Volunteered and participated in various college programs, social activities.
Receptionist
Quest
- International College
- Learned cash handling and worked as cashier
- Two years of experience as
Education
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Bagmatic Boarding Secondary School
2017
Bachelor - Hotel Management
Quest International College
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Pokhara University
2021
Skills
- F&B Operations
- Outstanding Customer Service
- Food and Wine Pairing
- Food and Beverage Knowledge
- Positive and Approachable
- Food and Beverage Specialist
- Enthusiastic Communicator
- Suggestive Selling
Languages
English
Advanced
Accomplishments
Recognized as Associate of the Month for delivering outstanding result.
Timeline
Food and beverage expert
Marriott International
09.2023 - Current
Food and beverage Expert
Gonu Grill and Bar Restaurant
02.2022 - 09.2024
Food and beverage trainee
Le Meridien Al Aqah Beach Resort
01.2021 - 01.2022
Receptionist
Quest
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Bagmatic Boarding Secondary School
Bachelor - Hotel Management
Quest International College
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Pokhara University
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