Python
ALI SYED SHISH
Vice President, (Technology) Risk, Controls and Governance
Dubai,DU
Summary
Performance-driven Vice President with 15 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to effectively manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive successful outcomes based on sound overall business judgment. Expertise in IT infrastructure, business continuity, revenue optimization, and change management. 8+ years of leadership in the FINTECH industry with an entrepreneurial, forward-thinking mindset and a demonstrated track record of accomplishments.
Overview
15
15
years of professional experience
5
5
Certifications
3
3
Languages
Work History
VP and Delivery Lead, Technology Risk and Controls - Risk Management and Compliance
JP Morgan Chase & Co
12.2019 - Current
- Governance & Compliance Oversight: Collaborating closely with the Governance & Oversight teams to ensure that risk compliance across IT Operations is consistently tracked and reported on a quarterly basis
- Spearheaded key audits to uphold regulatory standards
- Risk and Control Program Management: Directed critical risk and control programs, including Infrastructure and Application Control Assessments (ACA, ICA, ARA), Continuity of Business (COB), Fraud Management, and Audit support, ensuring alignment with global risk assessment objectives
- Oversaw program execution for multiple lines of business (LOBs) in Sustained Engineering Operations
- Building a Control-Driven Culture: Cultivated a control-conscious environment by developing Confluence pages and customized runbooks for each LOB
- Emphasized the importance of control roles among regional staff, enhancing accountability
- Published 6 controls procedures for Vulnerability management and scanning
- Automation Initiatives: Built macros and microservices to automate processes like reporting, data collection, and evidence generation for regular audit support
- This resulted in significant time savings and increased process accuracy
- Developed Inhouse Smart contract Scanning tool by leveraging Slither with end to end automation
- Identity Access Management & Cybersecurity Integration: Acted as the bridge to the Identity Access Management and Cybersecurity teams, supporting the enhancement of R&C programs
- Facilitated streamlined delivery of evidence and procedural documentation to ensure audit-readiness
- Risk Analysis and Reporting: Led comprehensive analysis across risk and control activities, ensuring senior management received accurate, transparent risk profile reporting
- Influenced technology risk and control strategy through detailed insights
- Control Gap Assessments: Conducted thorough assessments across systems, applications, and processes to detect control weaknesses, collaborating with application owners and system administrators to strengthen security protocols
- Data Classification & Network Security: Implemented data classification policies and managed DLP tools, identifying and addressing potential email-based data breaches
- Directed network security assessments, including vulnerability scans, to reinforce our security posture
- Disaster Recovery & Intrusion Prevention: Developed, implemented, and tested disaster recovery plans and intrusion detection/prevention systems, ensuring resilience and timely responses to incidents
- Reporting & Documentation: Provided senior management and regulators with clear documentation of findings and remediation steps, keeping stakeholders informed on compliance and technology control measures
- Industry Awareness: Regularly reviewed emerging technologies and best practices to continually enhance the firm's technology controls and compliance measures
- Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
- Led a cross-functional team to develop and launch a new product line, contributing to significant growth in sales.
- Revised corporate policies and procedures to ensure compliance with evolving industry regulations, mitigating potential risks.
- Increased company growth through collaboration with sales and marketing departments.
- Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.
- Negotiated favorable contracts with vendors, securing advantageous terms for the company while maintaining strong professional relationships.
- Championed change management initiatives within the organization to ensure smooth transitions during periods of growth or restructuring.
- Drove digital transformation efforts within the organization by implementing advanced technology solutions that streamlined workflows and improved customer experience.
- Enhanced employee engagement and satisfaction through the implementation of comprehensive training programs and performance management systems.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Resolved issues and recommended actions based on production and compliance reports.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Directed technological improvements, reducing waste and business bottlenecks.
- Created succession plans to provide continuity of operations during leadership transitions.
- Managed financial, operational and human resources to optimize business performance.
- Devised and presented business plans and forecasts to board of directors.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Initiated strategy to drive company growth and increase market share and profitability.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Monitored key business risks and established risk management procedures.
- Formulated and executed strategic initiatives to improve product offerings.
- Represented organization at industry conferences and events.
- Implemented cost-saving measures by conducting thorough financial analysis and identifying areas of inefficiency within the organization.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Cultivated company-wide culture of innovation and collaboration.
- Oversaw business-wide changes to modernize procedures and organization.
- Established and directed successful programs focused on Smart contracts Scanning, Vulnerability identification and Remediation.
Technology Delivery Lead, Physical Server Interface, Global Technology Infrastructure - Integrated Compute Platform & Services
JP Morgan Chase & Co
09.2016 - 12.2019
- Infrastructure Security: Managed the infrastructure's security vulnerability assessments, implementing robust security hardening protocols and regularly patching updates to mitigate risks
- Project Management in Infrastructure: Led end-to-end IT infrastructure projects, including data center migrations, tech refreshes, and compute/storage installations
- Ensured seamless transitions and minimized downtime across the firm's global footprint
- Vendor Management: Built and maintained strategic vendor relationships with partners such as Dell, IBM, and Cisco, overseeing hardware testing, performance baselining, and certification for optimized infrastructure solutions
- Virtualization & Datacentre Setups: Managed virtualized instances on UCS Blades and HPE rack servers, deploying resources effectively within a hybrid cloud environment
- Innovative Infrastructure Solutions: Pioneered agentless monitoring through an Out of Band Management architecture, enhancing data centre operations for global investment banking and asset management services
- Team Leadership: Supervised a geographically diverse team across APAC, EMEA, and North America
- Organized regular onsite visits to foster collaboration with regional teams and global vendors
- Patch Management & OS Configuration: Utilized WSUS and SCCM to manage software patch deployments and conducted OS installations and upgrades for rigorous testing and benchmarking
Hardware Virtualization Engineer
Cisco India Services Pvt Ltd
04.2015 - 09.2016
- Troubleshooting Cisco enterprise servers (Blade, C series Rack mount) for hardware issues
- Troubleshoot and configure Windows (2008 and 2012), VMware ESX 4.x.x/5.x.x/6.x & Linux (RHEL) OS using CIMC/UCSM
- Working and Developing Borg Based Scripts to analyse Tech-support Logs in a batter manner
- Bug Identification and remediation on UCSM Blades and Rack Servers
- Storage Configuration Management and Experience on Cisco S Series Servers which involved Configuring RAID; expand, extend & migrate array and Configuring SCSI, FC-HBA cards with Storage and CNA Adapters
- Manage and configure B-Class enclosures & Blades along with C Series Rack mounts and Integrated using UCSM
- Streamlined virtualization processes for enhanced performance, through the optimization of resource allocation and workload management.
- Maintained up-to-date documentation for virtualization infrastructure, enabling seamless knowledge transfer between team members.
- Reduced downtime, performing proactive maintenance on virtualization systems and associated hardware.
- Ensured compliance with security policies by deploying robust access controls within the virtual environment, safeguarding sensitive company information.
- Delivered robust disaster recovery solutions, ensuring minimal impact on business continuity during unforeseen events.
- Increased data center efficiency by automating routine tasks using scripting languages such as PowerShell and Python.
Technical Solutions Consultant
Hewlett-Packard Global Soft
05.2011 - 04.2015
- Responsible for troubleshooting HP enterprise servers (Blade, ML/DL series) for US Based Clients In both DMZ and Non DMZ environments
- Key Account Manager for Customized solutioning of Critical Accounts such as Ford, General Motor, Comcast, BOA, Lock-Heed Martin, NASCAR etc
- Assist with installation of Windows, ESXi, Linux OS and HP monitoring and management tools Using CFengine, Puppet
- Lead engineer and Major contributor for HPE Upsell Program One Lead
- Assist with driver, firmware and HP Service pack installation
- Analyze server logs: HPS, AHS, Show all, Linux SOS report and event logs for issue resolution
- Manage and configure c-Class enclosures & Blades using Onboard Administrator
- Develop and configure HP monitoring tools like Array configuration utility, System management homepage and configure SNMP for alerts
- Collaborated with clients to assess their needs, designing custom IT solutions that met or exceeded expectations.
- Enhanced system performance by analyzing and troubleshooting technical issues in a timely manner.
- Resolved escalated technical issues promptly; serving as the go-to resource for clients and colleagues in need of expert assistance.
- Optimized user experience with the development of intuitive web applications and interfaces.
- Identified potential security risks and implemented robust measures to safeguard sensitive data and systems.
- Developed comprehensive documentation for end-users, simplifying complex concepts into easily understandable instructions.
Technical Support Engineer
Dell International Services Pvt Ltd
04.2010 - 05.2011
- Mentored junior members of the team on best practices in issue resolution techniques.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Maintained clear communication channels with clients throughout the troubleshooting process, ensuring transparency and trust.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
B.E - Telecommunications
SSIT, Affiliated To VTU Belgaum
Tumkur 04.2001 - 01.2009
GED -
Dr Virendra Swarup Education Center
Awadhpuri Kanpur 04.2001 -
High School Diploma -
Wendy High School
Kanpur 04.2001 -
Skills
Customer focus
Certification
HP2 - T16 - Industry Standard Architecture and Technology
Personal Information
Date of Birth: 02/18/85
Individualskills
- Customer focus, expert in negotiating, influencing and delivering under extreme agile delivery model.
- Self-motivated with excellent communication skills and natural analytical capability.
- Major focus on Software Process Analysis, Delivery, Solutions, Designing, Engineering, Modelling, Mapping and Consultancy for Telecom domain.
- Excellent vendor communication and interpersonal skills with high level of adaptability result oriented, have worked across Europe and United States with cross functional Teams.
Accomplishments
- Achieved Audit compliance by introducing Slither for smart contract scanning tasks.
- Achieved End to End Application resiliency by completing successful Disaster recovery and Site Recovery Test with accuracy and efficiency.
- Achieved 7 Audit Clearance through effectively helping with Product and Engineering leads.
- Collaborated with team of Block chain engineering in the development of Smart Contract Scanning space (First in any Bank).
- Researched, developed and published 6 Controls Procedures which led to Compliance and audit clearance.
- Achieved end to end automation by Utilizing python for Scripting and Ansible Playbooks for CICD pipelines thereby standardizing the Deployment of contracts in block chain. tasks.
- Identified and Published bugs on SSD used in Cisco UCS Servers by Implementing Benchmarking and Performance testing with accuracy and efficiency.
- Achieved Major Clients Onboarding (NASCAR, Lockheed Martin) by completing pitching customized solutions for Eagle eye applications used for high speed recording with accuracy and efficiency.
Software
Shell Scripting
Excel
Visual Studio
AWS
BlockChain
Smart contracts
CRMs
Timeline
VP and Delivery Lead, Technology Risk and Controls - Risk Management and Compliance
JP Morgan Chase & Co
12.2019 - Current
Technology Delivery Lead, Physical Server Interface, Global Technology Infrastructure - Integrated Compute Platform & Services
JP Morgan Chase & Co
09.2016 - 12.2019
Hardware Virtualization Engineer
Cisco India Services Pvt Ltd
04.2015 - 09.2016
Technical Solutions Consultant
Hewlett-Packard Global Soft
05.2011 - 04.2015
Technical Support Engineer
Dell International Services Pvt Ltd
04.2010 - 05.2011
B.E - Telecommunications
SSIT, Affiliated To VTU Belgaum
04.2001 - 01.2009
GED -
Dr Virendra Swarup Education Center
04.2001 -
High School Diploma -
Wendy High School
04.2001 -
HP2 - T16 - Industry Standard Architecture and Technology
HP Server+
PRINCE 2 Certified Practitioner
Certified information Security Manager, ID 232387948
Certified in Risk and Information Systems Control, 242639948
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