Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
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Aljeron  Ratio

Aljeron Ratio

Waihi,New Zealand

Summary

Flexible Health Care Assistant with over 1 years of experience. Improves health outcomes and quality of life through meticulous service provision. Delivers attentive and compassionate care.

Experienced in providing compassionate care in healthcare settings, focused on patient well-being and support. Capable of enhancing patient comfort and recovery through attentive care and effective communication. Skilled in assisting with daily living activities, maintaining clean and safe environment, and collaborating with medical professionals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Health care assistant

Sound Care Group
Bay of Plenty, New Zealand
04.2024 - Current

Assisted in patient care, improved comfort and well-being.

  • Provided basic health education to patients for proper self-care post discharge.
  • Delivered high-quality patient service by maintaining cleanliness in wards.
  • Monitored vital signs of patients with meticulous attention to detail for accurate readings.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Assisted in physical therapy sessions with patients to promote mobility improvement.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Safely escorted patients during medical appointments and hospital visits.
  • Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
  • Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
  • Actively developed professional healthcare competencies through regular training.

Patient Companion

Cleveland Clinic Abu Dhabi
Abu Dhabi, United Arab Emirates
01.2023 - 03.2024
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Patient Transport Supervisor

Cleveland Clinic Abu Dhabi
Abu Dhabi, United Arab Emirates
01.2021 - 03.2024
  • Ensured timely deliveries by coordinating efficient transport schedules.
  • Reduced fuel consumption with careful route planning.
  • Kept fleet well-maintained to prevent unexpected breakdowns.
  • Streamlined loading processes, maximised operational efficiency.
  • Models and promotes a culture of empathy, respect and “patients first” for all transportation services activities.
  • Helps manage quality assurance and performance improvement activities within the Transportation department.
  • Interprets and ensures compliance with all appropriate codes and standards.
  • Provides technical expertise on all matters related to transportation practices and technology.
  • Conducts training on transportation services procedures and practices.
  • Provides direct supervision of Transportation department team members.
  • May performs dispatching functions and additional Duties as assigned.

Patient Transport Dispatcher-Team Leader

Cleveland Clinic Abu Dhabi
Abu Dhabi, United Arab Emirates
01.2016 - 03.2024
  • Ensured seamless operations by coordinating dispatch schedules.
  • Streamlined communication for quicker response times.
  • Improved efficiency with meticulous vehicle maintenance records.
  • Maintained excellent customer service by addressing queries promptly.
  • Prioritised tasks to ensure timely deliveries.
  • Managed emergency situations effectively to minimise disruption in services.
  • Coordinated logistics, resulting in optimised routes and faster deliveries.
  • Handled high volumes of inbound calls calmly under pressure.
  • Delegated tasks efficiently to achieve operational objectives.

Patient transporter

Cleveland Clinic Abu Dhabi
Abu Dhabi, United Arab Emirates
12.2014 - 12.2015
  • Enhanced patient comfort by providing conscientious and empathetic care during transport.
  • Ensured timely transfer of patients for improved hospital efficiency.
  • Maintained cleanliness and tidiness of ambulance, fostering a comfortable environment for patients.
  • Assisted in lifting patients into ambulances to ensure safety and prevent injuries.
  • Demonstrated strong communication skills whilst interacting with distressed family members, eased anxieties about patient condition.

Nursing assistant

Lucena United Doctors Hospital and Medical Center
Lucena, Philippines
07.2008 - 11.2014
  • Provided high-quality patient care, resulting in increased comfort and satisfaction.
  • Supported nurses during medical procedures, contributing to successful treatment plans.
  • Maintained clean and safe environment by following hygiene standards and protocols.
  • Communicated effectively with patients and families for better understanding of treatments.
  • Delivered compassionate emotional support to patients during difficult times.
  • Enhanced patient recovery process by assisting with physiotherapy sessions.
  • Complied strictly with infection control policies, minimising risk of disease spread.
  • Assisted in transporting patients safely around the hospital for various appointments.
  • Conducted regular checks on medical supplies inventory for timely replenishment.
  • Utilised basic nursing equipment proficiently whilst providing routine care to bedridden patients.
  • Recorded vital signs and other metrics to inform care team of ongoing progress.
  • Recorded weight and height measurements, blood pressure and blood sugar levels.
  • Cleaned, sterilised and stored clinical equipment appropriately.
  • Monitored vital signs regularly, ensuring early detection of potential health issues.
  • Assisted with daily activities to enhance quality of life for patients.
  • Delivered practical and emotional support to patients and caregivers, enhancing quality care provisions.
  • Responded to patient call lights and supported continuum of care with appropriate interventions.
  • Diligently followed Infection Prevention and Control (IPC) policies to minimise ward infection rates.

Education

Diploma - Health Aide

Southern Luzon State University
Lucban Quezon, Philippines
/2003 - /2005

Skills

  • Patient care
  • Clinical knowledge
  • Health assessment
  • Infection control
  • Blood pressure monitoring
  • First aid certified
  • Exercise and activity planning
  • Confidentiality adherence
  • Communicating with dementia patients
  • Implementing care plans
  • Health promotion
  • Respecting cultural differences
  • Palliative Care
  • Health assessment and monitoring

Languages

English
Fluent
Tagalog
Native

Affiliations

  • Singing and Dancing

Certification

· TESDA- National Certificate II- Caregiving (Certified July 2023- July 2028)

· Heart Saver AED Training – (Certified JUNE 2023 – 2025)

· Outward Mindset Training Program (October 2023)

· Patient Companion Program (January 2023)

· Patient Services Transporter Caregiver of the Month (November 2018)

· Caregiver of the Month Nominee (October 2018)

· Caregiver of the Moth Nominee (January 2017)

· Patient Services Transporter Caregiver of the Month (January 2017)

· Radiation Safety Training – February 8, 2017

· Etiquette for Excellent Customer Service (Spearhead Training) – December 12, 2016

· Team Excellence Award (Q2- 2015) (September 2015)

· Team Leader Awardee (May 2015)

· Versatility Awardee (May 2015)

· Code Blue Team Training (April 2015)

References

References available upon request.

Timeline

Health care assistant

Sound Care Group
04.2024 - Current

Patient Companion

Cleveland Clinic Abu Dhabi
01.2023 - 03.2024

Patient Transport Supervisor

Cleveland Clinic Abu Dhabi
01.2021 - 03.2024

Patient Transport Dispatcher-Team Leader

Cleveland Clinic Abu Dhabi
01.2016 - 03.2024

Patient transporter

Cleveland Clinic Abu Dhabi
12.2014 - 12.2015

Nursing assistant

Lucena United Doctors Hospital and Medical Center
07.2008 - 11.2014

Diploma - Health Aide

Southern Luzon State University
/2003 - /2005
Aljeron Ratio