Allan Otieno Opiyo
Dubai,
Summary
As a warm and friendly individual, I excel in any setting, effortlessly connecting with others. My adaptability allows me to quickly acclimate to new environments, ensuring seamless transitions and optimal productivity. With a natural energy and strong organizational skills, I am a disciplined and focused professional committed to delivering exceptional customer service.
Overview
10
10
years of professional experience
Work History
Buffet Attendant
Jannah Burj Al Sarab
07.2020 - Current
- Maintained health and safety standards in buffet areas by promptly cleaning spills, sanitizing stations, and following proper food handling procedures.
- Arranged and replenished food stations, improved presentation standards, and maintained cleanliness during service, contributing to a 20% increase in customer satisfaction.
- Assisted over 100 guests daily in selecting menu items, ensuring portion control and enhancing their dining experience with detailed information about each dish.
- Facilitated communication between kitchen and waitstaff, resolving operational challenges and enhancing service efficiency by 15%.
Food Runner
Fairview Hotel
07.2017 - 12.2019
- Successfully transported orders for up to 20 tables during peak hours, ensuring 100% accuracy and high presentation standards.
- Responded to special requests from up to 20 guests per shift, refilled drinks promptly, and communicated needs to servers to ensure exceptional service.
- Cleared, cleaned, and reset tables rapidly to accommodate high guest flow and maintain a smooth dining experience.
Galley Steward
Fairview Hotel
01.2015 - 06.2017
- Executed cleaning and sanitization of all food preparation areas and equipment, ensuring compliance with health and safety standards.
- Operated dishwashing equipment to clean and sanitize over 500 dishes daily, achieving compliance with health standards.
- Handled and disposed of food waste and garbage appropriately, following environmental and sanitation guidelines.
- Executed routine inspection and cleaning of kitchen machines, achieving operational efficiency rate.
- Supported chefs and other kitchen staff by performing food-related pre-preparation tasks and other duties as assigned to ensure smooth galley operations
- Supported inventory operations by transporting supplies, reducing retrieval time hence optimizing workflow efficiency.
Education
Certificate in Management -
Kenya Institute of Management
Nairobi, Kenya.12.2013
Certificate in International Computer Driving Licence - Computer Studies
Institute of Advance Technology
Nairobi, Kenya.12.2007
Kenya Certificate of Secondary Education (KCSE) - O-Level Certificate
Parklands Boys High School
Nairobi, Kenya12.2002
Skills
- Communication
- Food Safety and Hygiene
- Time Management
- Attention to Detail
- Adaptability and Flexibility
- Teamwork
- Problem Solving
- Multitasking
Timeline
Buffet Attendant
Jannah Burj Al Sarab
07.2020 - Current
Food Runner
Fairview Hotel
07.2017 - 12.2019
Galley Steward
Fairview Hotel
01.2015 - 06.2017
Certificate in Management -
Kenya Institute of Management
Certificate in International Computer Driving Licence - Computer Studies
Institute of Advance Technology
Kenya Certificate of Secondary Education (KCSE) - O-Level Certificate
Parklands Boys High School
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